Batteries Plus Bulbs

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Address: 852 W Hill Field Rd, Layton, UT 84041, USA

Phone: (801) 214-8944

Website

State: Utah

City: Layton

Zip Code: 84041

Opening Hours

Monday: 8:00 AM – 8:00 PM
Tuesday: 8:00 AM – 8:00 PM
Wednesday: 8:00 AM – 8:00 PM
Thursday: 8:00 AM – 8:00 PM
Friday: 8:00 AM – 8:00 PM
Saturday: 8:00 AM – 7:00 PM
Sunday: 10:00 AM – 5:00 PM

Update Info

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Reviews

Rip off! I needed a battery for my watch. The cashier says, "You want me to take care of that for you?" And changed it w/o adding there is a significant service charge. A $3.99 battery cost me $10.67. And he didn't even set the watch to current time. No Customer Service! I will buy nothing from this business ever again!

 7 years ago (14-03-2018)

We went in to get a phone screen replaced, simple as that. At first we were told it would only take a few hours to replace, but not too soon after they told us it would take a few days. No big deal, whatever. But, a few days later (AFTER their deadline), we had to go in after the person on duty refused to answer the store's phone at all. When we went in, we discovered that, SOMEHOW, the "repairman" (if you can call them that at all) had managed to BLOW UP THE PHONE. The fact that you can screw up that badly still amazes me. We didn't even want them to mess with the battery, nor did we ask for anything but the screen replaced. The guy we talked to initially hardly even talked to us, he was practically hiding behind a bigger guy. They then had the audacity to YELL at US for asking THEM to replace the phone that THEY BROKE.

In the end, we couldn't sue them (and trust me, we wanted to) for the damages, and they charged us for a replacement phone (which is an older and worse model than what we brought in and is used), and didn't refund a single dime. They just kept the money for the screen, the replacement phone, and "services."

We will never, EVER be coming back here. We are going to make sure that EVERYONE we know understands that this place is horrible, and should be shut down. Oh, and Bulbs + Batteries, if you're reading this, respond to this review. I will give you my email and we can "chat."

tl;dr: This place sucks, it destroyed the phone we requested to be fixed,  treated us poorly, got us a crappy used replacement phone, charged us for everything, and refunded nothing.

 7 years ago (15-02-2018)

My recent trade-in for in store credit and a slight discount for a power inverter that wasn't powerful enough was great! 
However, it hasn't convinced me to come back to this store when nearly every other store in the area lets you refund items that don't work for your situation. Let us refund our products and I will change to 5 stars and would like to come back again!

 7 years ago (01-03-2018)

Worse than car salesmen. I had two RV batteries I was charging at home. Took one in to get tested. Said it was bad. Batteries Plus guy made up some crazy story that "wow, it's negative 600" as he tilted the meter away so I couldn't see. I thought that sounded odd, but I was going camping that weekend with my family and wanted to ensure the RV battery would work and bought a $100 replacement battery. Went camping.  Got home after camping and parked the RV and realized I took in the wrong battery of the 2 I was charging.  This means the one I took in was perfectly fine and the guy sold me on a false story. Scam artists.

 7 years ago (24-10-2017)

Took two weeks to get a key for my car. Too long to worry about locking my keys in my car without a spare key!

 6 years ago (31-05-2018)

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Batteries Plus Bulbs

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