Beauty Outlet

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Address: 7000 Arundel Mills Cir, Hanover, MD 21076, USA

Phone: (410) 799-7979

State: Maryland

City: Hanover

Zip Code: 21076

Opening Hours

Monday: 10:00 AM – 9:30 PM
Tuesday: 10:00 AM – 9:30 PM
Wednesday: 10:00 AM – 9:30 PM
Thursday: 10:00 AM – 9:30 PM
Friday: 10:00 AM – 9:30 PM
Saturday: 10:00 AM – 9:30 PM
Sunday: 11:00 AM – 7:00 PM

Update Info

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Reviews

I just left this store after a pretty terrible experience, so I wanted to write about it while it was still fresh. 

I went into the store knowing exactly the color/style of wigs I wanted as they are the only store nearby who sells them. 

I selected the 3 model heads and my husband encouraged me to try them on just to double check. Not only was I charged  $5 for the wig cap (which are typically $1 at most beauty supply stores) I was charged upfront, meaning I had to pay for the cap before trying the wigs on. After that I was led to the rear of the store where there was another staff member chopping cauliflower into a Popeyes container on the counter top. It was really unsanitary and pieces of cauliflower were all over the countertop. But what did I care right? These were just the try on wigs they had on display, it's not like I was buying these exact ones or anything. Wrong! I was told "Oh, we only have one of each of these colors." 

What are the odds. Only one of all of these specific wigs I wanted.

When I asked how many people have tried these on? "Oh, no one has tried them on!" Do you have anymore at all? "No, no more." I then watched them replace the ones I was purchasing with brand new- cauliflower free- wigs. 

I asked that they cut off the lace of each wig ($5 per wig of course) and they laid each wig in the pile of cauliflower even when I politely asked  (4 times) for them not to. The woman who was cutting the lace off then attempted to sell me some leave-in conditioner (I assume for the wigs) and I politely declined wanting to leave as soon as possible. The young lady working the register then offered me some 'free samples' and I thanked her for them but really I would've preferred to not have them.

This place has negative reviews for a reason.

 8 years ago (26-11-2017)

They helped find a perfect wig for me. Employees are very nice and courteous.  Price was so much cheaper than a wig shop. I will be back. They also have extensive salon products.  All name brand Shampoos and conditioners....

 8 years ago (28-06-2017)

This store is awesome. They have everything when it comes to hair.  Clean and spascious store.  There wig selections are wonderful. Employees are friendly and helpful. Definately recommend this store.

 8 years ago (28-06-2017)

I go here several times a month, to buy wigs and make up and OMG! These ladies always meet me with wonder customer service (and I ask a million questions, it would drive any rep. Crazy lol) I recommend this store to all of my friends and will do so as long as they are open.

 8 years ago (23-06-2017)

The service in this store is horrible. The owner was incredibly rude to me when trying to purchase and try on wigs I had to walk out. Don't waste your time or money in this store.

 8 years ago (29-07-2017)

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