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Reviews, get directions and contact details for BECU

BECU

Story

BECU members are part of a credit union: a not-for-profit financial co-op. Members have access to better rates, fewer fees and free financial guidance.

Address: 17528 Meridian E #200, Puyallup, WA 98375, USA
Phone: (800) 233-2328
State: Washington
Zip Code: 98375


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Reviews
After running some errands and getting some gas, I received a notification from my BECU app that some unknown transactions had been preauthorized on my account. After calling customer service to have my card canceled, I went into the branch and within 10 minutes had gotten a replacement card! BECU is a well oiled machine, and this branch was courteous, efficient, and knowledgeable.
8 years ago (07-04-2017)
Our Mobil banking app has been down for over a month, we have called and it always tales forever to get an actual person on the phone to help us rest it. Tried to rest it at home on outhe computer and our account is locked. Went in today to get help and there was a super long wait. The gal at the front kiosk said it was and easy fix but we had to wait in line. I seriously hate this bank. I have never had this many issues with any other bank. Super rude, always long waits, and they are never willing to answer a simple question unless you "wait in line".
8 years ago (15-10-2016)
Super friendly and always helpful.
8 years ago (30-01-2017)
They have changed my life ! Now my money is not siphoned off a nickel and dime at a time. It opens up many new possibilities.
9 years ago (22-06-2016)
everyone is extremely helpful. the wait can be a bit long, but I've never left with unanswered questions.
10 years ago (04-01-2015)
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