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Reviews, get directions and contact details for KeyBank

KeyBank
Address: 15117 Meridian E, Puyallup, WA 98375, USA
Phone: (253) 848-5520
State: Washington
Zip Code: 98375


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Reviews
A family member dropped in today and wanted to establish her credit for the 1st time by applying for a credit card at the bank she banks with. She waited almost 30 minutes and was asked to come back later or they'll call her because they were too busy. This branched closed at 5pm and its now 7:40pm and she never got a call back as they promised. Not to mention that the representative didn't even give her the application to fill out while she waited or before she departed. Makes you wonder if this bank is right for you! Very unsatisfactory customer service!
10 years ago (03-02-2016)
The card readers inside the branch have been broken for days. The tellers don't anticipate them being repaired until the middle of next month. In the mean time, bank employees seem helpless to locate accounts or efficiently process transactions. I wasted multiple trips to the branch attempting to make a deposit. They couldn't even get their act together to take my money.
10 years ago (21-10-2015)
Can not stand THIS key bank. They all pretend to be the branch manager and the actual branch manager, Tina, is completely rude every time I have to go in there. Every other branch I've been in have been great.
11 years ago (05-02-2015)
I belonged to key bank since i was younger and didn't use to really use my bank that much. But about a year ago I recieved a a letter in the mail letting me know I was in the negative and how the account would be closed or send a collection agency after me. I knew something was wrong because I hadn't taken out any money for a long time. Come to find out I had been getting charged every period for over a year because I had less than 300$ in the account. My account slowly trickled fee after fee down to the negative from over 150$. No notice or anything until I had no money. Why wasn't I aware?.... because I signed something when I was like 6 or something saying when I turned 18 my account would automatically have these changes. They didn't take off most of the fees because they said they couldn't go back that far or some bull s#*$. I switched banks though and now much happier with my new bank and all of their features.
16 years ago (14-04-2010)
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