facebooktwitterpinterest
mobil menu

Best Buy

  1. Illinois
  2. Illinois Electronics Store
  3. Illinois Store
  4. Bourbonnais Electronics Store

Reviews, get directions and contact details for Best Buy

Story

Best Buy - Kankakee

Address: 1584 N State Route 50, Bourbonnais, IL 60914, USA
Phone: (815) 932-2995
State: Illinois
City: Bourbonnais
Zip Code: 60914


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 8:00 PM

Update Info
Similar places near
Geek Squad Geek Squad 5 meter They always help me with all my problems and make sure I understand what I'm doing
AT&T AT&T 236 meter Don't listen to some of these other reviewers even though there are only a few bad re...
ecoATM ecoATM 282 meter Buy and Sell your used cell phones and electronics Bourbonnais, IL. Sell your iPhone ...
Justice Justice 316 meter
Elite Wireless Group Inc Elite Wireless Group Inc 316 meter
Staples Staples 323 meter Was a nice atmosphere and good music in the background. Steve was a really helpful pe...
Target Target 363 meter Would be nice if customer service is not 19 years olds and you could talk to a manage...
Sears Sears 474 meter Sears is currently closing forever. Everything must go. Today I bought a gorgeous jac...
CLR Computer Technologies CLR Computer Technologies 906 meter Ironic Cindy is Rod's wife posting a 5 star review to try to increase the review rati...
Verizon Authorized Retailer, TCC Verizon Authorized Retailer, TCC 1 miles Very rude and unprofessional employee. He rolled his eyes at me, as soon as I explain...
T-Mobile T-Mobile 1 miles Music ridiculous loud. Almost always busy, be prepared to wait a long while. I am sur...
GameStop GameStop 1 miles These stores are always filled with merchandise with little room to walk. Talk about ...
Yankee Candle Yankee Candle 1 miles Unless you have a coupon or come in during a good deal it can be pretty pricy. Howeve...
AT&T AT&T 1 miles Very knowledgeable staff that is quite helpful. The add-ons are expensive.
Five Below Five Below 1 miles All staff is extremely friendly. Fast checkout. Very customer service oriented. Ki...
ALDI ALDI 1 miles Inexpensive shopping options for people on a tight budget. Many of the same foods are...
Walmart Supercenter Walmart Supercenter 1 miles No.problem getting stuff on my shopping list. Paying for it however was tedious. No ...
Batteries Plus Bulbs Batteries Plus Bulbs 1 miles One visit to BPB, and you'll never go anywhere else. Great customer service and just ...
Reviews
Needed help finding certain computer components and then later on with a WiFi extender and some power strips/extension cords. No pressure to buy something else, just plain talk about what they had and what it could do and let me make my own decision since I knew what I wanted. They will be able to help someone who doesn't know technology, as well. I'd feel comfortable sending my mother in here alone and to know she won't come home with a lot of stuff she didn't need.
7 years ago (10-03-2018)
One star is more than they deserve. We bought a stove on Dec 31. First, they gave us the price of the stove and when we went to ring it up they tell us there was a $250 charge for the conversion kit. When we said we would need to look into that and started to walk away that price went down to $70.00. It took six scheduled appointments to finally get it installed. Two of the appointments they did not even show up or call. That was 27 hours of my PTO at work that I had to take to be there at their convenience. After their first attempt the oven flamed up and filled our house with smoke. We called the store and they tried to blame our propane provider. We asked for a manager and got "there was no manager on duty" and we also did not receive a call back. After dealing with their customer (no) service to no avail, we got the polite "good faith offer" of $125. After spending nearly $1400 and six weeks of dealing with their rude and incompetent customer (no) service, nothing has been resolved and they keep promising to call back and don't. My advice to anyone who wants to buy something from Best Buy (Best No Service), be forewarned to not expect to get any help if something goes wrong. Just try to get someone to talk to you without a script. Let me save you some time and tell you now-"We are sorry that you had a bad experience and we would like to give you a fair and generous offer in good faith."
7 years ago (09-02-2018)
I had purchased a TV online and by the time it arrived at my door (laying on its side) it looked like the delivery driver had hulk smashed it the entire drive to my house. I took it to the best buy store (cause there was no way I was ordering it online again!) and was met by a gentleman named Kary, he had absolutely wonderful customer service skills. He had a very good and positive attitude and said it was no problem and would be happy to exchange it. I was impressed and loved the store and it's workers!
7 years ago (13-01-2018)
We had an EXCELLENT experience at this store...from the moment we walked in, the store manager Frank assisted us and then handed us off to Rick Martin, who was fabulous! He really went above and beyond to explain all of the new TV features and answer all of my husband's questions and did I mention it was on Black Friday! He still took the time to help us and in the end, we purchased 3 TV's that we are very happy with. You can tell that the employees work together and get along and it was nice to see. Thanks again Rick Martin, you're the best!
7 years ago (30-11-2017)
5⭐for customer service from the time that we walked into Best buy until we left the store 5 🌟 The Store Manager we didn't get his name was very nice to help us until Travis was able to assist. When deciding on Brands and sizes Travis was able to give us his recomdation and made our decision to buy on the spot. Another salesperson in the store that was great was Richard which helped me in the past when I bought a copier machine. He definitely took the time to show me tonight what I needed to do for my computer. And lastly, the security at the front desk was very courtesy. When he couldn't get assistance to help us load he took the time himself to help. I just wanted to say we appreciate their customer service. Thanks! T/M Lee
7 years ago (09-11-2017)
Comment on this business

Best Buy map

to add Best Buy map to your website;



Find nearby businesses, restaurants and hotels

Copyright 2024 | All rights reserved (v2)

Terms Of Service
Privacy Policy
Business Listing Service Agreement
0.0051 Loaded in seconds

We use cookies

We use cookies and other tracking technologies to improve your browsing experience on our website, to show you personalized content and targeted ads, to analyze our website traffic, and to understand where our visitors are coming from. Privacy Policy