Best Buy

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Best Buy - San Bernardino

Address: 888 Harriman Pl, San Bernardino, CA 92408, USA

Phone: (909) 885-4049

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State: California

Zip Code: 92408

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Reviews

Wide selection and always helpful staff. The store offers a price match in the event that you have a competitor that is going to offer a better price point on an item, and it seems to be relatively comprehensive though it is likely still limited by proximity to the competition. Be sure to check out the clearance items for what are sometimes killer deals.

 9 years ago (25-07-2017)

Just came down to pick up a PC that I had ordered online and shipped to the store. Was in and out within 5 minutes (probably less). Quick and easy and staff was helpful. All I can ask!

 9 years ago (03-09-2017)

My purchase at this store was a good experience. I am very happy with the product I purchased; however, it was difficult to get anyone to assist me and checking out took forever. I was impressed with the knowledge and professionalism of the assist who did work with me during my purchase and will seek his assistance in the future.

 9 years ago (04-07-2017)

I came here a few days ago in hopes of purchasing a small laptop for my little brothers graduation. It took some time for me to get help from a worker, and when I finally did, I was greeted by someone who clearly hates their job(or at least the customers). I already knew what I wanted to buy, but naturally she talked about my other options, which is completely understandable and fine. However, I've been working with computers since high school, and half the information coming out of her mouth was complete bulls*it. I needed something simple for his schoolwork, made that very clear, but she kept pushing me to buy a much more expensive, over the top brand. Every time I reminded her of my budget she would look disgusted and sigh, she was being a complete snob about the entire thing! She even had the audacity to roll her eyes. The second she realized I wasn't going to move with my budget, she just walked away, without even dismissing anything,  to another customer who was looking at more expensive computers! What the hell kind of rude "customer service" is that? I thought BestBuy wanted to keep all their customers, not just the big spenders. She could have at least said some kind of "hope you find what you want" or even, "I'll be over there if you need anything else" instead of walking away mid conversation. I finally got the attention of a man working there, he was friendly and he even apologized for his co-worker leaving me the way she did. This man honestly answered all my questions to the best of his ability, and the few questions he didn't have an answer for, he admitted he wasn't sure, but  offered to research for me. If Andrew wasn't there to 'save the day', I would have left this store livid without purchasing a single thing. From now on, I tell all my friends and family to avoid the curly-haired snob at best buy.

 9 years ago (06-06-2017)

Went in to see if they carried motherboards, turns out they don't carry any computer parts. I'm fine with this but when I asked if they carry motherboards they sent me to gaming, then back to computers, they didn't know if they carried it. Then when someone confidently showed me the "motherboards" it was a tiny section with 2 graphics cards... 

I guess I was expecting the employees of a tech store to know what a motherboard is, I was mistaken. 

 9 years ago (09-07-2017)

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