Best Buy

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Best Buy - Staten Island

Address: 2795 Richmond Ave, Staten Island, NY 10314, USA

Phone: (718) 698-7546

Website

State: New York

Zip Code: 10314

Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:30 PM
Saturday: 10:00 AM – 9:30 PM
Sunday: 11:00 AM – 8:00 PM

Update Info

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Reviews

This more so for online because my son hates going to this store. My son purchased a 65 inch curve TV for me and my wife for Valentines day, he purchased online on 1/31, 2/1 he was told he need rescheduled, he tried but was unable to, he called customer service, they told him it's out of inventory, so he want's to cancel it.  The person tried, it would not allow her to.  They asked him to try again the next day.  On 2/2, he called to cancel, they couldn't do and does not know why, they really can't do anything but wait and try again. He called on 3/3, frustrated that they put a hold on his card and has no idea when it's going to be delivered, an unprofessional service person said there's nothing she can and that he has to wait or go to the local store and see if they can't because she can't.  So my son has no idea when it's going to come, they are holding his credit card hostage and customer service sucks!!  I told him he should have bought through Amazon like the family does, but he wanted to save money.  Best Buy, horrible online experience for him, he will never ever use these people again.  No wonder Amazon is killing businesses it's because of experiences like this.  They really need to up their game seriously because Walmart has now join the online shopping competition.  Nice Job Best Buy

 7 years ago (03-02-2018)

Good luck having your call answered. Phone's been ringing for over ten minutes without an answer. And this wasn't a one time occurrence either

 7 years ago (03-02-2018)

I had a great experience with Gary from best buys geek squad (staten island store). .he took his time explaining to me what was going on with my computer and what he was doing to fix my situation...thank you Gary

 7 years ago (05-01-2018)

Very dissapointed. I was looking for a phone charger and the selection was not very good.  Also there were open boxes with merchandise missing. It does not look like the employees take care of the store well. It's too bad since it use to be a very good store. Best buy is also pricey.

 7 years ago (15-01-2018)

If it weren't for Angel and his crew in the car audio install bay... this Bestbuy would get two stars from me. 

Everything else about this best buy is horrible the phones don't work, the wifi doesn't work, the employees lie to your face, managers don't call you back if your having a problem with something they should have taken care of. 

When are corporations going to realize if your not going treat your customers right from step 1 through 10 just shutter your doors. 

If I wasn't disabled I would have done the install myself than deal with store.

 7 years ago (14-12-2017)

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