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Best Western Plus Des Moines West Inn & Suites

  1. Iowa
  2. Clive Lodging

Reviews, get directions and contact details for Best Western Plus Des Moines West Inn & Suites

About

Come and stay with the world's largest hotel chain! Rated 4 stars on TripAdvisor! Friendly staff, full hot breakfast, indoor pool, and free WiFi!

Story

At the Best Western Plus Des Moines West Inn & Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Des Moines West Inn & Suites will stand out among other hotels in Clive,IA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Des Moines West Inn & Suites will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Address: 1450 NW 118th St, Clive, IA 50325, USA
Phone: (515) 221-2345
State: Iowa
Zip Code: 50325


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Reviews
I came in on Thanksgiving day looking for a hotel room. I drive a pickup and a trailer. So I parked in the space across from the check in arch. Within 30 to 45 seconds the front desk clerk was out of my truck telling me I have to move to the back of the hotel. When he came out he was very aggressive sounding in the way he was talking to me. I told him I was on my parking there because I was going to check again and then asked work would be a best place to park for the night. I then came inside to check in. I’ve been traveling for a week or so and have been away from my bank so I didn’t have any money on my card to check in but I had cash in hand. He refused to take any type of deposit. I had over $300 in hand to handover as a deposit. After asking multiple times if there’s anything that can be done, he refused. After the agitation outside I’m pretty upset at this point and storm out. I called best western support and told them about this problem. They contacted the hotel, and the hotels response was untruthful and blamed me. Long story short I have a feeling that the owner of the hotel did not receive that complaint. And that the manager that checked me in was the one that responded to the corporate office. I’m only writing this to bring to light the situation and how the managers are hiding problems.
8 years ago (28-11-2017)
Extremely satisfied! This property was excellent. The room was amazing, the bed was comfortable, the shower was perfect and Barb was super helpful after we drove all the way from another Best Western that was across the state where we decided to not stay. The 2.5 hour drive was worth it when we got to this place! This may have been the best Best Western that we stayed at the whole trip!
8 years ago (26-10-2017)
This was a great hotel! The rooms were great! We had hardwood floors! Beautiful! The location was perfect. Close to so many things. Easy on and off freeway access. The staff super friendly. I would stay here again in a heartbeat.
8 years ago (28-10-2017)
Awesome experience with the staff, specifically Barb, who accommodated everything we needed when we arrived very late. She made sure we were well taken care of and even provided treats to her favorite 4-legged guest of ours. Bed was comfy, great atmosphere, and very clean hotel. Thank you for making this such a comfortable stay!
8 years ago (21-10-2017)
Very nice room. Chocolate chip waffle batter the morning I left. Pet friendly. The only thing I wasn't a huge fan of was the breakfast spread. Didn't see much of anything fresh, and the eggs were the pre mades to ready heat. Great value overall.
8 years ago (30-11-2017)
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