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Sheraton West Des Moines Hotel

  1. Iowa
  2. Clive Lodging

Reviews, get directions and contact details for Sheraton West Des Moines Hotel

Sheraton West Des Moines Hotel

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Address: 1800 50th St, West Des Moines, IA 50266, USA
Phone: (515) 223-1800
[email protected]
State: Iowa
Zip Code: 50266


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Reviews
Check in was fairly quick. You do need a card for incidentals. They charge to park in their lot $10 per night. The room was nice and smelled clean. There was a hairdryer that didn't work very well. Basic cable channels that had mostly fuzzy pictures. Room service available, no free breakfast. Free coffee in room. Overall, pricey, but decent amenities if you can afford it.
9 years ago (04-12-2017)
What a fantastic place to stay. Very, very friendly, helpful and courteous staff. It is people who make a business great and they have great people taking care of guests here. Fabulous rooms, quiet so you can sleep. Rating on a 1 to 10 scale. 10 is not high enough.
9 years ago (12-11-2017)
I didn't stay the night, but the wedding reception, hall, accommodations, etc., were great! The center area of the lobby is beautiful and spacious. The interior of the hotel is extremely well presented and aesthetically on par with a high end hotel. I never would have guessed, based on the exterior, that this place would be as nice as it is. Had a great time.
9 years ago (02-10-2017)
I love their pillows. Most comfortable pillows in a hotel I've ever slept on, and I'm a flight attendant who sleeps in a different hotel 3 or 4 times a week. KFC is across the street as well as some other food options. I didn't really notice them all since I was so focused on KFC. The rooms are nice and there is a really cool waterfall in the lobby. But truthfully, when I go back, I plan to steal a pillow (or two). :-P
9 years ago (19-10-2017)
Room and hotel cleanliness was good, but their service and administrative side was less than ideal. I had called early afternoon to make sure a hotel shuttle was available for pick up from the airport when I landed and was told it would not be a problem. When I landed and called, was then told it would be at least a 40 min wait and that they did not guarantee a shuttle service. The staff member told me I'd be better off with getting a cab. The staff member wasn't rude but wasn't polite about it either. My room key didn't work first time and at check out they incorrectly charged for parking the day earlier (I didn't bring a car) and couldn't reverse the charge until accounting got involved and I'd have to call back today after I leave. And it's far from downtown so I'd suggest other accommodation.
9 years ago (02-08-2017)
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