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Courtyard by Marriott Des Moines West/Clive

  1. Iowa
  2. Clive Lodging

Reviews, get directions and contact details for Courtyard by Marriott Des Moines West/Clive

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Celebrating your daily victories with a well-deserved dose of fun, from your favorite hotel.

Address: 1520 NW 114th St, Clive, IA 50325, USA
Phone: (515) 225-1222
State: Iowa
Zip Code: 50325


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Reviews
Stayed 11 nights at this location for business. It is quiet, even on the weekend, other than a little interstate noise. I only hear it however, because I sit in silent room while working. I am sure if you had the TV turned on you wouldn't even notice. I prefer this brand for that reason, quiet and they leave you alone. Not one wake up call missed and the Bistro service was on par. Everything worked great and service was top notch! My only complaint is that it is an older hotel with what seems to be older mattresses. My mattress was very firm, so I would have liked a softer one. I would recommend and may rebook for my future trips. thanks for reading and as expected a video on the youtube channel.
8 years ago (04-12-2017)
The hotel itself is fine. It's what one would expect for a Marriott Courtyard. It's an older building, but well maintained. Parking isn't the best, but that's fine. The staff, however, are superb. I only met the two night auditors, but they were excellent. Sometimes at hotels, it is hard to find quality employees for overnight shifts who are also customer service minded and friendly....especially on weekends. This hotel property has two gems with Dale (he worked Friday overnight) and I don't remember the women's name on Saturday overnight. Both were superb. I accidentally made my reservation for Saturday instead of Friday. I pulled up my confirmation number and Dale promptly said it was no problem and got me a room, at the same negotiated rate, and I was checked in to my room in a minute or so. He provided excellent service. The next day, I checked out, thinking my meetings would be done early. They weren't and then I got dragged to a dinner. Then, 10 pm came and I didn't want to drive there hours home. I swing back by the Courtyard, and thought I'd see if I could get a room for the same rate. She did it. In the morning, every staff I passed, both days, said hello and created me with a pleasant smile. It is clear that this property is well-managed because the staff seem to be very customer service centered and incredibly friendly. Keep up the good work. This is going to be my "go-to" hotel choice for all future trips to Des Moines.
8 years ago (13-11-2017)
Had a professional meeting here. Walked in and was surprised at how nice it was. The check-in area was super classy and there was a nice little cafe off to the side. The food from the cafe was on point. Didn't stay long for the meeting but I'd come back if in the area.
8 years ago (18-11-2017)
Very comfortable bed. Clean and modern. Friendly and helpful staff. Plenty of free parking. Free high-speed internet access. Nice mini fridge in the room, along with a coffee maker serving Starbucks coffee. There is also a Starbucks Coffee bar in the lobby.
8 years ago (22-10-2017)
Was a little disappointed, after booking a room with king size bed a month in advance, we ended up with a room with 2 beds. I was told it was because we booked with Expedia and that's all they had. Unfortunately you pay in advance and stuck with what you get. Also went to enjoy the jacuzzi and there were so many chemicals in it that it was unusable. Always had good luck with courtyards by Marriott before, this one not so much.
8 years ago (12-11-2017)
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