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Best Western Plus Gateway Hotel Santa Monica

  1. California
  2. Pacific Palisades Lodging

Reviews, get directions and contact details for Best Western Plus Gateway Hotel Santa Monica

Address: 1920 Santa Monica Blvd, Santa Monica, CA 90404, USA
Phone: (310) 829-9100
State: California
Zip Code: 90404


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Reviews
The hotel is nothing fancy, plain and simple but definitely comfortable for a short stay. The room was very clean (no carpet, which I liked) and the beds were very comfortable. The only complaint I had about the room is that the bathroom door does not stay open and it can get quite hot in there after a shower or blow drying your hair. The breakfast was good. Some eggs, toast with jam or cream cheese, some pastries, coffee or tea, yogurt. So a pretty good selection and they do refill so you don't have rush to be the first in line. Overall we had a very good 2 night stay at this Best Western.
8 years ago (19-04-2017)
Hotel was nice. Walking distance from beach if your up for the walk. Nice area and there is parking on site
8 years ago (20-06-2017)
Do no Go here. Manager at night Martin, is a condescending, rude ass. He would not accommodate a problem that was not my fault. Charged me more than price on Expedia. Was rude. Lied to me when saying the hotel that the planner booked was 4 miles down road when it was 7.5 hours away. SEVEN HOURS! He said that with a smile on his face. Even when on phone with customer service and the service rep said he should agree not to charge me again since best western is getting money he happpily declined. I had the rep on speaker asked where the hotel was and how far it was, she went on to say 7 hours away and I said not 4 miles and she said no 7 hours and he had no response. What an ass. Will never go back to another best western unless I am contacted and refunded .
8 years ago (18-06-2017)
This hotel was very nice - room large with good sized bathroom and counter space in the bathroom. Had problems with heating/air but it was fixed immediately. My only problem was the cost which seemed very high to me. My company made the arrangements and I was stuck - now waiting for my reimbursement. There is a new restaurant next door that was opening the last day of my stay. It is called Rudy and Hudson's - such nice people and the food was really great! Otherwise you have to walk a bit to get to food which I was exhausted after working all day and did not want to do. Ordering food over the internet was not a good experience for me here.
8 years ago (24-04-2017)
The room was very nice and the bed was comfortable.The only problem we had with the room was the noise from upstairs. The parking was a little tight and underground. The restraunt next door served delicious food and opens early. Quick and easy access to everything. Best to take the city transit, straight shot down Santa Monica Blvd to shopping, restraunts, and the beach.
8 years ago (14-05-2017)
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