Bicycle Chain - Chapel Hill

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We Know Bikes

Address: 210 W Franklin St, Chapel Hill, NC 27516, USA

Phone: (919) 929-0213

Website

moc.niahcelcycibeht@selasllihlepahc

State: North Carolina

City: Chapel Hill

Zip Code: 27516

Opening Hours

Monday: 10:00 AM – 7:00 PM
Tuesday: 10:00 AM – 7:00 PM
Wednesday: 10:00 AM – 7:00 PM
Thursday: 10:00 AM – 7:00 PM
Friday: 10:00 AM – 7:00 PM
Saturday: 10:00 AM – 7:00 PM
Sunday: 12:00 – 5:00 PM

Update Info

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Reviews

If you are looking for a bike light or a helmet, than you will probably leave a good review.
But DON'T BUY A BIKE HERE!    We did. The bike was all messed up and they told me that I was just "riding hard".  We found out that they hadn't assembled it probably after a half year of them saying that it was our fault that the bike was broken.    They also said the we needed to buy a new chain when the bike was only 2 weeks old.   All they care about is making money.

 8 years ago (20-02-2017)

$12 for a bicycle lock at Lowe's, over $30 for the exact same lock at this store. This place is all quality with no value, even the stores as close as Carrboro have far more reasonable prices and labor rates along with a much less snobby attitude.

I know several motorcycle repair shops with lower labor rates than these guys.

 9 years ago (30-05-2016)

Friendly staff and willing to help you with all of your bike deals. They even randomly gave me a discount for a large purchase 

 9 years ago (28-10-2016)

This is an awesome bike shop! They have been super helpful to me and my wife, and have proven to be really reliable and reasonable with their prices.  

The shop manager, Jackson, has gone out of his way so many times for me. When I brought my bike in for a creaky bottom bracket, Jackson identified a defective part on my 6 year old frame. He called the manufacturer and had my frame warrantied. He was able to get me a brand new frame, and I didn't even buy the bike from Bicycle Chain. 

Also, my wife had a great experience with Des at the Durham location. Des did an awesome job fitting Maria to her new Amira and her old triathlon bike, has been more than willing to readjust the fit months later. 

Both shops are great and I highly recommend them to any cyclist (except to the person that wrote a negative review about a $250 bike being too expensive. That's equivalent to going into a BMW dealership and asking for a car that is in the price range of a Kia. Go to Walmart if you're looking for $50 bike).

 9 years ago (16-05-2016)

Excellent shop and tremendous customer service, especially if you're serious about bikes and don't mind spending a bit more than the cheapest thing online.

The employees are friendly and their passion with bikes is contagious.  They've helped me get fitted with my road bike which has made it much more comfortable and enjoyable.

 11 years ago (29-12-2014)

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