Big Horn Resort, An Ascend Hotel Collection Member

Reviews, get directions and contact details for Big Horn Resort, An Ascend Hotel Collection Member

Address: 1801 Majestic Ln, Billings, MT 59102, USA

Phone: (406) 839-9300

Website

State: Montana

Zip Code: 59102

Update Info

Similar places near

The Reef Indoor Water Park 42 meter I do really like this place however, I was disappointed that you now have to rent the...

Homewood Suites by Hilton Billings, MT 270 meter This is a wonderful place to stay with lots of great amenities. The staff is very fri...

Holiday Inn Express & Suites Billings West 295 meter Newer location. We stayed here in April 2017. Staff was very courteous. Rooms were cl...

Hampton Inn & Suites Billings West I-90 414 meter Nice clean rooms and super supportive staff. They allow you to leave your car in the ...

Lexington Inn & Suites Billings 1 miles Location was easily identifiable and accessible from the primary road. The rooms were...

Western Executive Inn 2 miles Awesome staff and clean affordable rooms. Excellent breakfast

Residence Inn by Marriott Billings 2 miles Excellent place to staff. Relaxing environment. I definitely would stay here again an...

TownePlace Suites by Marriott Billings 2 miles Great hotel! Hotel staff was very nice and accommodating, room was clean and cozy, an...

Hilton Garden Inn Billings 2 miles Great 2-night break on cross country trip. Hilton Garden Billings lived up to company...

Quality Inn Homestead Park 2 miles The staff is friendly and welcoming. Our room was clean and spacious. After a long ...

Baymont by Wyndham Billings 2 miles My husband, James Hirtler & his co-worker James Brown stayed there for a few days & t...

Fairfield Inn & Suites by Marriott Billings 2 miles Not a good idea to stay here. We stayed there June 7, 2017 and were put in a room nex...

La Quinta Inn & Suites Billings 2 miles Very clean hotel! Spotless very comfortable rooms!! We had quite a long stay and I mu...

C'mon Inn Hotel of Billings, Montana 2 miles The stuff took great care of us. We were up for our honeymoon and th boiler had gone ...

Kelly Inn 2 miles After traveling 16 hours, this was a great stop. The hot tub was a welcome sight and ...

SpringHill Suites by Marriott Billings 2 miles Friendly and courteous staff, prompt check-in, clean room, delicious breakfast. Their...

Howard Johnson Billings 2 miles For less than $90, you get what you pay for. Hotel has an odd smell. Rooms are dated ...

Red Lion Hotel And Conference Center Billings

Red Lion Hotel And Conference Center Billing... 3 miles My stay at the Red Lion Inn and Convention Center in Billings, Montana was absolutely...

Reviews

My husband, two kids (9 1/2 and 11), and I stayed for two nights while we were visiting family in Billings, MT.  Upon walking into the room we immediately noticed that there were quite a few stains on the carpeting, the TV, cable box, and stand looked as if they hadn't been dusted in over a month.  The blow dryer in the bathroom had quite a bit of dust on top, and the shower head looked dirty (see pictures) I was able to take my nail and scratch off the black residue on the shower head very easily, so it wasn't a stain.  
We did like that there were three night stands one in the middle of the two beds and then one each on the other side of the beds, as well as quite a few outlets to plug in phones and other devices.
Breakfast was about what one would expect from a hotel, except that my son was upset that there was not any yogurt either day.
The trash can at the door on the non-water park side was overflowing the entire time we were there, eventually trash was piling up around it, I saw several of the staff outside smoking by the trash and no one seemed to notice.  Our housekeeper, Craig, also spent a good deal of time complaining in the hallway because people in the room down from us had not checked out and he couldn't clean their room, it was before checkout time, and it struck me as very unprofessional.
The first night we checked in and then went to dinner, upon getting back we realized that only one of the key cards had been activated.  I went to the front desk, Nathan fixed it, although he didn't ask for the name on the room or ID, so I could have given him any room number, and he didn't apologize for the inconvenience.  
The kids enjoyed the water park, the water was warm as was the whole room, they played for several hours!

      
      
      
 8 years ago (01-08-2017)

Last night's front desk staff not very personable; this morning's was better. Room appeared clean; comfy bed; stained chair & carpets. Hardly any water pressure in shower. Room was not sound proof at all! Walls and ceilings must be paper thin. Breakfast was one of the worst ones I've experienced. Decent variety, but awful in taste. Sausage links were so burnt that they resembled something not meant for human consumption (very chewy like jerky). Breakfast area was very messy too. Wasn't digging the paper plates either. Did not utilize water park. Definitely not worth the $$!

 8 years ago (16-09-2017)

Big horn hotel was a nice place to stay and have some fun. When you walk into the hotel, you are greeted with a homey feeling, the main lobby area is nice but a tad old fashioned and could use some more updates. The receptionist was nice and hooked us up immediately with a room at a price of $109, he also informed us of basic amenities and activities the hotel has to offer. The rooms were surprisingly nice, our family got a room with two queen beds, which was nice because other hotels I've been to have been giving us beds that seemed too small for 2 people and is uncomfortable, but Big Horn have us two nice sized beds. The room has one desk with an office chair and a normal chair in the corner, the room did have a tv but it was very old and ran in a low resolution, which wasn't a big deal for me, but if you wanted to come off the road to relax and watch a movie, it's not as enjoyable. The bathroom was typical of any hotel, the shower had a very low water pressure that was quite annoying. The real gem of this hotel however is the activities that are right next to it. Big Horn is right next to two very nice restaurants, we went to one called the montana club, which was incredible and delicious. The hotel is also attached to a nice sized water park that was really fun to hang around in and relax, the hotel also includes a very small arcade(5-6 games), and a bar. The water park does close at early times so if you pull off the road at 8pm the water park will be closed or just about to shut down, so be careful for that. Overall, Big Horn Resort could use some upgrades in the hotel, but it makes up for it by having many features in the hotel.

 8 years ago (15-08-2017)

Perfect hotel for families with children. The rooms were nice, the Reef swimming area was great, and the staff was above and beyond friendly. Best place to stay with kids in Billings!

 8 years ago (23-08-2017)

There for a meeting. No free WiFi access without a code.....cheap cheap. The lobby to the convention center looked like a war zone with buckets and wet floor signs. Fix your roof so the rain does not leak. Coffee for training wasn't hot, barely warm, the pastries were almost still frozen .....

 8 years ago (15-09-2017)

Comment on this business

Map, Satellite View
Street View

to add Big Horn Resort, An Ascend Hotel Collection Member map to your website;

<iframe width="450" height="300" src="https://us.a-better-place.com/v.php?seo=big-horn-resort-an-ascend-hotel-collection-member&id=408495&yuk=300" frameborder="0"></iframe><p style="font-size:11px;margin-top:5px;"><a href="https://us.a-better-place.com/big-horn-resort-an-ascend-hotel-collection-member-i408495.html" target="_blank" title="Big Horn Resort, An Ascend Hotel Collection Member">Big Horn Resort, An Ascend Hotel Collection Member</a></p>

Big Horn Resort, An Ascend Hotel Collection Member

Reviews, get directions and contact details for Big Horn Resort, An Ascend Hotel Collection Member

Find nearby businesses, restaurants and hotels

We use cookies