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Blackstone Bicycles

  1. Valley Falls
  2. Rhode Island Bicycle Store

Reviews, get directions and contact details for Blackstone Bicycles

About

Blackstone Bicycles is a full service bike shop. We sell bikes, repair all makes and carry clothing and accessories. We also rent bikes!

Story

We will work on any brand of bike! No bike snobbery here. If it's repairable we'll give it our best and try to get it to you back as quick as possible. Our typical repair turnaround is around a week, even in season.

We carry KHS bicycles, Salsa, Surly, Transition as well as Ibis and Pivot.

We also stock tools, parts, clothing and accessories from Endura, 661, Kali, Serfas, Raceface, Kenda, Rockshox, Fox, Five Ten, Surly, Maxxis and too much other stuff to list.

We host a weekly mountain bike ride at Lincoln Woods every Wednesday, weather permitting!

Address: 391 Mendon Road, Cumberland, RI 02864, USA
Phone: (401) 335-3163
moc.liamg@selcycibenotskcalb
State: Rhode Island
City: Cumberland
Zip Code: 02864


Opening Hours

Monday: 12:00 – 6:00 PM
Tuesday: Closed
Wednesday: 12:00 – 6:00 PM
Thursday: 12:00 – 6:00 PM
Friday: 12:00 – 6:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: Closed

Update Info
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Reviews
This is a shop to trust! There are very few business owners anymore that will not only stand behind what they sell, but will be there for you when things go wrong. Brendan, owner of Blackstone Bicycles, is one of those people. My fiance' recently purchased a step-through frame "comfort" bike from Brendan, for an extremely reasonable price. He assured her that after a couple days of riding to take it back to him for adjustments here and there if needed (as any bike would need after "settling" through the first couple rides). However, on our second ride, after we checked and reset the tire pressure for our bikes (using bike pump and pressure gauge) to 58-60psi (max for tires was 65psi) and mounted our bikes on the trunk mounted bike rack, we stopped at Cumberland Farms to get some waters etc. and while the bike was sitting there, all of a sudden *BOOM* and there went her back tire. As Brendan's shop was closed that day (attending funeral), we took her bike to a competitor to get repaired. They replaced the seal, tube, and rechecked the front tire pressure (as I was afraid our gauge was wrong and we had over inflated it...it was fine) and we re-racked our bikes and set out (again) for the bike path. While on the highway, about half way there, sure enough...*BOOM*...and there went her front tire. We returned to the competitor's store, visibly frustrated, and had them check how we mounted the bikes to see if, perhaps, it was our user error that was causing them to explode. Nope, everything seemed fine to the technician. So we paid to have the front tube replaced (seal was fine), tire pressure re-checked (I watched and insisted on seeing the reading) and set out AGAIN for the bike path (we were determined!!) Rest of the day went smoothly. I called Brendan and left a message explaining what happened to her bike, not having been 3 weeks old at that point, and my concern that a defect could be present in the tubes used for her, and other, brand new bikes at his shop. My fiance' had received a voicemail from him, but she failed to communicate this with me. So I decided to stop by one day (about a week later) while on a ride, bringing the tubes with me. Brendan, having heard what happened, was understandably skeptical about the circumstances and suggested over inflation as the cause (let's face it, people lie to scam ALL THE TIME). As I explained the details, and how i made steps to rule out over inflation as an issue, it seemed more a defect as I have been riding for YEARS and never once had two tubes explode on one bike, in the same day, both brand new OEM equipment less than 3 weeks old. Brendan, although in no way directly responsible for what happened, took responsibility and refunded the cost of the tube replacement and, in my opinion, by trusting us, showed true character and earned our business for a long, long time. Don't take this review as an opportunity to try to mistake him as a pushover, he's not. However, Brendan truly does care about his customers not just by his words, but by his actions. This, in my opinion, sets him apart from the MANY other bike shops in the area. I would recommend this business to ANYONE!
8 years ago (04-07-2017)
Owner very willing to help and answer questions
8 years ago (26-08-2017)
Great workmanship,great service. I took my bike in for some work the guys explained the issues and corrected all of them. I would recommend them to anyone my bike has never been so good. Thank you guys!.
9 years ago (06-08-2016)
Excellent experience! Very friendly and knowledgeable. Fixed both bikes and charged very reasonable prices. I will definitely come back!
11 years ago (13-04-2015)
Great LBS (local bike shop) -- if they don't have what you need they'll order it right away. If you need something done fast they'll try their hardest to accommodate. 9x outta 10 it is the owners you're dealing with directly. They are also heads of the local mountain bike club, so do regular rides in Lincoln Woods. Don't buy from big box stores, buy from folk who really know bicycles.
12 years ago (16-11-2013)
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