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Reviews, get directions and contact details for Blue Ox Moving & Storage

Address: 594 Sawdust Rd, Spring, TX 77380, USA
Phone: (832) 934-2583
State: Texas
Zip Code: 77380


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Reviews
On time. Professional, courteous, careful. The move out went great. I hope that the move in goes as well.
8 years ago (02-06-2017)
We recently used this company for a move into temporary housing during a renovation, then into our home after the renovation was complete. The first part of the move, was ok--they were understaffed and it took them well over 12 hours to load and unload the truck (the move was 1 mile away). The second part of the move was far worse. They showed up with 3 people and one truck, again understaffed. They had to call another truck in and I had to help load. The guys two days to load the truck and another three days to deliver our property from Dallas to Waco--it should have been done in one day. When our stuff arrived, only three guys were there to unload two trucks. One of the guys spent most of the day sitting on the back end of one of the trucks while I helped the other two unload. We ended up having a dozen or so items damaged--bikes, washing machine, book shelf, bakers' rack, etc. I took pictures of everything that was damaged as it came off the truck. Filed the claim form within the time frame and waited and waited. This was June. I called like clockwork every few weeks to check in. The employees I talked to were very nice, sharing that they were closing the Dallas office and that "the lawyers" had to review the claims. They told me they passed my messages off to the owner and I never got a response. Even after submitting a claim to the BBB, Blue Ox has not responded to my claim. We spent over $5000 with them. I would not recommend using them. They will take your money and damage your property.
9 years ago (29-11-2016)
Loved the service! quick and simple. Carlos and Alex gave me great customer service. I will definitely recommend Blue OX Moving to anyone.
8 years ago (06-03-2017)
Great experience. From scheduling with very little notice, tbe office staff was very helpful. The crew was on time, early actually, and they got right to work. Professional and courteous.
8 years ago (11-02-2017)
From start to finish, the Blue Ox moving experience was handled professionally and courteously. Their staff members recognize that moving from a home is hard work and can also be stressful. They made the effort to accommodate our schedule. Their estimate was fair, packing was fast and efficient, and the move itself went smoothly. Our possessions went into their storage facility and I have no doubt are in good hands.
9 years ago (20-10-2016)
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