Bob's Discount Furniture

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About

Celebrating over 25 years of unbeatable furniture values! With more than 85 stores in 15 states we continue to grow! No phony gimmicks, just pure value!

Story

Celebrating over 25 years of unbeatable furniture values! With more than 85 stores in 15 states we continue to grow! No phony gimmicks, just pure value!

Address: 2420 E Springs Dr, Madison, WI 53704, USA

Phone: (608) 286-2152

Website

moc.sbobym@bobksa

State: Wisconsin

Zip Code: 53704

Opening Hours

Monday: 10:00 AM – 9:30 PM
Tuesday: 10:00 AM – 9:30 PM
Wednesday: 10:00 AM – 9:30 PM
Thursday: 10:00 AM – 9:30 PM
Friday: 10:00 AM – 9:30 PM
Saturday: 10:00 AM – 9:30 PM
Sunday: 11:00 AM – 7:00 PM

Update Info

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Reviews

When I stopped to order some chairs, the salesperson I talked to was wonderful. He was able to answer my questions. I ordered my kitchen chairs and they came in a week before they were supposed to. When I went to pick up I asked to inspect all 8 chairs in the boxes. A manager was wonderful in helping me to inspect the furniture, which took about an hour. All the pieces the chairs looked great. We were able to put them back in the boxes and then I took them home. We just put them together and they look great.

 8 years ago (30-12-2017)

Our experience overall was great. The sales people let your shop on your own but were there if you had any questions. The furniture is beautiful and good quality. The delivery guys were very professional, very nice, very accommodating. I would definitely recommend to anybody looking to buy furniture

 8 years ago (29-12-2017)

Kevin was our salesman a few months ago.  He greeted us and let us take our time looking around. He would pop over to give us tid bits of info on each item.  Went back to make the purchase, Kevin was promoted! He set us up with Kristen who made the rest of the transaction go smooth.  We had delivery set up and realized our old mattress had been damaged, I called Kristen and she was able to get us a mattress on the sane delivery!  The crew that set up the furniture were polite and worked quickly.  So far everything has been great with Bob's!

 8 years ago (23-10-2017)

Sales staff super friendly.  Delivery and customer service was a nightmare.  I purchased complete bedroom sets for 3 bedrooms, a living room set and a kitchen table.  First issue was they told us 2 bedroom sets were delayed.  On day 1st bedroom set, kitchen and sectional were supposed to be delivered everything came.  Since husband was out of town I had to haul everything out of 2 bedrooms with zero notice by myself.  Second issue and this was a big one... 2 of the bedroom sets didnt' come with the hardware to assembly it..   All the pieces were left in the middle of the floor in 2 bedrooms for a week.  (huge mess) 3rd bedroom set was assembled but had big scratch.  Kitchen table was also scratched.  Told they could only come back on a Thursday to resolve the issue but I have a job... made 3 phone calls during week to confirm Thursday was not scheduled but keep getting texts that it was.  Each time I was told they were not coming.  On Thursday, I get a call while at work they are there.  They reschedule and come back Saturday.  They assemble the two beds but the piece for 3rd bedroom set that was supposed to replace the scratch and a worse scratch than the original.  Table couldn't be fixed because they brought the wrong piece;  Following Saturday (so 3rd Saturday now of waiting around) new piece for bed is finally corrected and table part replaced.  All along store managers kept insisting they would give me a discount for my 3 weeks of hell.  When all said and done-they did NOTHING!!  DO NOT BUY FROM HERE!!

 8 years ago (02-11-2017)

I went to check out Bob's Furniture today! Their store is amazing! From their tv ads, I thought it was a warehouse type of place...NOT! Their furniture is beautiful and the prices are exceptional! Their store manager Jim came and introduced himself and I gave him thoughts on better media review!!!! They need to do an ad that really showcases and highlights their merchandise! I will be back!!!

 8 years ago (11-12-2017)

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