Bokoo Bikes - Chanhassen

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Address: 550 Lake Dr, Chanhassen, MN 55317, USA

Phone: (952) 934-6468

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State: Minnesota

Zip Code: 55317

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Reviews

We went to Bokoo Bikes for simple maintenance work on one bike and to look into their road bike options.  The staff was very friendly, knowledgeable, and helpful.  Russ was especially attentive to the condition of our current bike and took extra time to make sure everything was in proper order before we walked out the door.  We really appreciated the attention and level of service we received.  Well done!

 9 years ago (03-08-2016)

i love the bike shop, all the staff are nice its worth paying. there are some sales going on i heard, so get a bike quick!!!

 10 years ago (09-08-2015)

Great bike shop!  I've been consistently impressed over the past couple years by the FRIENDLY, knowledgeable, and professional service from multiple different staff members. You can tell these guys love what they do and take pride in their work.  Thanks for keeping me on the road Bokoo!

 11 years ago (29-08-2014)

Great Service. I brought my bike to repair a flat tire. The employee helping  me didn't have much experience, but he had great support from his peers. 

 11 years ago (18-10-2014)

I have reviewed Mr. Tan's evaluation of our service.  Indeed, Mr. Tan was overcharged ten dollars for the tire he purchased as part of the repairs performed on his child's bike.  Once we became aware of this discrepancy, I immediately contacted the Tan residence and spoke to Mrs. Tan, and offered to refund the ten dollar difference between what Mr. Tan paid for the replacement tire, and what he should have been charged for the tire.

The charges should have been $19.99 for the tire, $6.99 for the tube and $10.00 for the labor.  Unfortunately, Mr. Tan was charged $29.99 for the tire, in error.  I guess if there was a problem with the estimate, the point of sale would have been the best time to address that, in my opinion.  I'm still waiting for Mr. Tan to accept my refund offer.

 11 years ago (28-07-2014)

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