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Reviews, get directions and contact details for Boston Store

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Shop & Save On All Your Favorite Designers at Boston Store in Madison WI. Find great values on clothing and home furnishings including on our exclusive brands.

Address: 53 E Towne Mall, Madison, WI 53704, USA
Phone: (608) 241-2111
State: Wisconsin
City: Madison
Zip Code: 53704


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 8:00 AM – 10:00 PM
Thursday: 9:00 AM – 10:00 PM
Friday: 10:00 AM – 10:00 PM
Saturday: 10:00 AM – 10:00 PM
Sunday: 11:00 AM – 7:00 PM

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Reviews
If you are lucky you will meet some pleasant workers, but most of them are rude, and not friendly at all. I went to ask for help to an old lady and as soon as I approached her first she tried to ignore me, then hardly talked to me. I then went to the jewelry department and met a lady discussing with another male coworker and she did not wanna help either, acting like she was too important to help me. Yes, "Go to the oher other Desk you will find a young lady who can help you", no smile, very cold. I really hate that store now and was very disappointed. It was not the first time I noticed how they show respect to some customers and ignore the others. And I kn very well that the reason of all those attitudes. ☻
7 years ago (22-02-2018)
Been to many chain stores but this one has a lot of space, good arrangement of items. Good deals this holiday season.
8 years ago (16-12-2017)
Very rude! I was looking for shoes as you know they have the boxes of shoes in the back. I wanted to try on 3 pairs. The lady working said I can't keep getting you shoes to try on all day. Really!?! It's not my fault I can't grab my own shoes to try on, and it's your job! How do you expect the store to make money if you don't make sales? You are hurting yourself. If the store suffers so does your pay check.
8 years ago (02-06-2017)
I like this Boston Store because the cashiers always help me get more deals on my clothes by providing me with extra coupons when I don’t have any. Plenty of 70% off racks full of designer and other clothing. Very big store full of almost everything one could need in a department store.
8 years ago (21-11-2017)
I went to Boston Store in the East Towne Mall today to find some jeans. I was lucky enough to find two pairs that fit beautifully, and according to the doorbuster sign that was on the racks of all the jeans from this brand, they were buy one get one free. I was very excited, until we got to the checkout. Apparently "mix and match all denim & shorts" didn't apply to the two pairs I picked out, even though the brand was on the list, and the sign was on all the racks. I can understand a mix up in sign placement, but if it's your mistake, you should honor the advertised price. They not only didn't offer to honor the advertised discount, they tried to make it seem like it was my fault for not understanding the signs, even though they were very clearly marked as being on sale. Very poor customer service. We will never go back.
8 years ago (06-05-2017)
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