BoxLunch

Reviews, get directions and contact details for BoxLunch

Address: 3111 W Chandler Blvd #2404, Chandler, AZ 85226, USA

Phone: (480) 857-0400

Website

State: Arizona

Zip Code: 85226

Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 6:00 PM

Update Info

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Reviews

According to the website they don't take returns once an item has been worn, so the most I can do is warn other people. The products look cute and are super soft but this is the quality... I purchased this shirt on Mother's Day so it is two weeks old. I have work it twice and washed on delicate and lay flat to dry, and yet it is deteriorating. It was a lot of money for a shirt that falls apart in two weeks. Save your money and shop elsewhere.

 8 years ago (28-05-2017)

I personally love BoxLunch. I was super excited when they opened because at the time I was moving from NM to AZ and was hoping they would have a store by my new place. The staff is very nice whenever I walk in there. My husband and I are both 29 and are super picky when it comes to what we spend our money on. We spend a lot of time going back and forth from other stores but when we come here we always find something. I love the atmosphere and what they have to offer. 

The 2 reviewers that gave this a negative review seem like they just want to complain. 
The 1st guy- Was clearly just mad because he wanted to return something and it was past the date, sounds like the manager was trying to see if he could still return it even though it was past the date and he got mad he couldn't. 
The 2nd guy- It sounds like there was some miscommunication between the store and the people who deal with the orders. Possibly at the warehouse is what I am guessing or somebody who is not at the store, since this was an online order. I don't see how the store actually had poor customer service. He said the first girl he talked to seemed to care and he didn't complain about the second girl. The company refunded him more than what he paid. They obviously were trying to resolve the issues. 

I used to work for retail back in the day and there are rules and regulations that a company has to go by, especially people working in retail. So unfortunately the employees have to take the slack for it. Also mistakes do happen. I have no complaints about this place, it is nice. Don't take my word for it though, go into the store and see for yourself. 

 8 years ago (10-02-2017)

I used to work here, it’s legit

 8 years ago (19-12-2017)

This manager was extremely rude and unprofessional. I tried to return an item and she kept telling me she needs to talk to corporate in order to approve this and made me feel like my time isn't valuable and she told me she'd get back to me as soon as possible but instead waited until the last possible moment to tell me that the grace period for refunds has passed and that there is nothing she can do. I am in disbelief that someone so immature would be put in a position like this. I'll never shop here again

 9 years ago (20-01-2017)

Cute little shop with a unique selection of pop culture products. 

 8 years ago (29-03-2017)

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