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Reviews, get directions and contact details for Bradham Automotive

Bradham Automotive

About

The best in automotive diagnostics, service and repair in Northern Virginia. Serving Maryland and Washington DC as well.

Story

Providing the best in automotive service and repair, Bradham Automotive is a full service automotive facility, ready to perform regular maintenance or any major repair needed on your vehicle. Regular maintenance makes your vehicle last longer and keeps you safer on the road. Conveniently serving Northern Virginia, D.C. and Maryland from our Old Town Alexandria location. We provide transportation to and from the Metro and VRE Stations at Braddock Road and King Street.

We have 11 repair bays with one dedicated solely to Virginia State Safety and Emissions Inspections. More importantly, we have factory-trained and Automotive Service Excellence (ASE) certified technicians to maintain your car or return it to good working condition if it needs repair. We are one of only seven, American Automobile Association (AAA), approved repair facilities in the City of Alexandria. We are also recognized as one of the “Best Auto Repair Shops” in the Washington Consumer’s Checkbook. Bradham Automotive is an accredited member of the Better Business Bureau with an A+ rating. We are also associated with the Automotive Service Association, the Virginia Automotive Association and the U.S. Chamber of Commerce.

Bradham Automotive, known for many years as Bradham Auto Electric, opened in its doors in 1948. The business was started by Lawrence “Brad” Bradham. Brad moved the shop from its original Alfred St. location to the current location in 1949. Mr. Bradham operated the business until 1970, when it was purchased by one of his Technicians, George Crowder. George operated the business until 2010. When he retired, George turned the business over to his son, John Crowder. John and his Mom, Shirley, continue to operate the company today. Sixty-five years of history here! Generations of Metro area families have counted on this family to take care of their vehicles. That kind of longevity is hard to find.

Mission

"Through the nearly 7 decades that we've been in business, the automotive industry has been undergoing many changes. One thing that will never change is our commitment to our customers. We will continue to uphold the highest standards in customer service, honesty, integrity and quality work."

Products

BG Products

Address: 220 N Henry St, Alexandria, VA 22314, USA
Phone: (703) 549-6418
moc.liamg@evitomotuamahdarb
State: Virginia
City: Alexandria
Zip Code: 22314


Opening Hours

Monday: 7:00 AM – 6:00 PM
Tuesday: 7:00 AM – 6:00 PM
Wednesday: 7:00 AM – 6:00 PM
Thursday: 7:00 AM – 6:00 PM
Friday: 7:00 AM – 6:00 PM
Saturday: Closed
Sunday: Closed


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Reviews
My car broke down 2 hours from home and I spent the night in the parking lot of Bradham Auto waiting for them to open. In the morning, even though they were busy, they saw my urgency and made room to look at my car. They gave me a smart and fair assessment, and then helped accommodate me in any way I needed, which included giving me a ride to the car rental place and helping me sort my options out. They did not need to do any of this - they did it because they are decent and honest human beings, especially the kind lady, Grace, who covered the front desk. The fact that they went so far out of their way to help a complete stranger speaks volumes about their business.
7 years ago (17-04-2018)
I came across Bradham because they're part of a program that essentially honors the work of other mechanics in case small issuse arise. I had belts replaced in NY and they needed to be tightened shortly after moving to VA. Bradham fixed the issue free of charge due to this program. It was quick and no hassle! The positive experience drove me to return a year later when my old car was about it kick it. They assessed the issues, broke it down for for clearly and even emailed pictures to help explain. The cost to fix the car was quite significant and I was unsure whether to fix or forget it and move on. The mechanics were extremely honest and helpful in the situation neither looking to sway me in either direction, one of which results in a good pay out for them. I was greatly appreciative to everyone involved because they could have very easily chose to dupe me into fixing just for the money. I've had nothing but great experiences over the last 3 years and would definitely recommend them to anyone looking for a honest and dependable repair place!!
7 years ago (18-03-2018)
When I switched jobs in 2015, a colleague recommended Bradham Automotive, and they have been professional, knowledgeable, and courteous every time. When we were having problems with an old Nissan, they redid for free the work they had previously done in order to rule out that their previous work was the problem (their work was impeccable both times). When I was deciding whether to buy our current used Honda, Bradham's owner did a detailed inspection which gave me the confidence to purchase the car. Bradham is a convenient 10 minute walk from King St Metro, and I would recommend them to anyone who lives, works, or just passes through Alexandria.
8 years ago (03-08-2017)
Have always been fair and honest.
7 years ago (20-03-2018)
Let me preface my review by saying, this place IS a little more expensive than I would like. I took my car here to get it serviced because of a check engine light. They were professional and courteous. They kept me informed every step of the way, and tried to be very informative about the problem (even though much of it was car talk and lost on me). I get my car home, and the next day the issue starts up again. I call Bradham back and speak to Josh, the person handling my car the previous day. He was immediately responsive, wanted to help arrange for a tow since the car couldn't be driven, and wanted to look at it right away to figure out where the issue was. He was upfront that if the issue was anything they had done, it would be warrantied out. Thankfully the tow was covered under Triple A. Despite the fact that this happened over Christmas weekend, and that my car arrived late, Josh still made sure that my car was looked after AS SOON as it got there. He called me several times along the way to keep me informed, and had my car fixed AFTER the shop was closed. It turns out one of the parts installed the previous day was bad. I don't know what other people are talking about in their reviews saying the shop is shady. I found these guys to be nothing but courteous, respectful, and up front. Yeah, their services did cost a little bit more than I would expect, but I will happily pay a little more for a local business with good customer service and integrity!
8 years ago (23-12-2016)
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