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Reviews, get directions and contact details for BridgePoint Hospital Capitol Hill

About

BridgePoint provides intensive care services to patients who require longer inpatient stays to treat a variety of complex medical and surgical conditions.

Story

BridgePoint provides intensive care services to patients who require longer inpatient stays to treat a variety of complex medical and surgical conditions.

Address: 223 7th St NE, Washington, DC 20002, USA
Phone: (202) 546-5700
State: District of Columbia
City: Washington
Zip Code: 20002


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
Would give 0 stars if I could. This place is horrible. If any soul should can go somewhere else for care please look into it for yourself/family member. This is a horrid place; Understaffed, slow moving workers, RN has 10+ patients on an ICU floor, old, dirty facilities, lack of quality technology, temperature of pt. room was over 82 degrees, pressing call light is a joke, other than one doctor, the others are arrogant & could care less about actively listening to the patient/family member. I am sadly heartbroken for people who do not have a choice & have to come here. Please go elsewhere if at all possible. Please educate yourselves before choosing to go here for any services. Look at recent US News/World report rates this facility as "below average". Advocate for yourself/family member & do NOT go here. It is a disgrace & I cannot believe health board lets this place run. I am NOT a disgruntled family member but one who has empathy for RN's here and for the patients who are missing out on sincere, quality healthcare elsewhere. Please reconsider going here...seriously!
7 years ago (22-02-2018)
I feel called to let the community know that this facility calls my work number requesting urgent x ray analysis “stat” a few times a week. I am not an x ray analyst, radiologist, or doctor of any kind. I am not associated with the medical field in any way. I have called and informed them several times over the last year that these seemingly important medical calls are being displaced in my voicemail box. I imagine my work number is probably similar to someone in the field they are looking to contact... but I would be disappointed if I knew one of my loved ones was under the care of a facility who didn’t care to make an effort to inform their staff that they needed to use an area code every time they attempted to phone this particular person/medical facility they are trying to reach. I hope that this review will draw the attention of someone at Bridgepoint to get these calls to the appropriate personnel to help the healing process of the people at Bridgepoint.
7 years ago (11-02-2018)
A year ago this month my beautiful mother passed away in this horrible place. It doesn't even deserve 1-star..it deserves NO STARS!!!! If it had not been for certain people or staff I met while at my mother's bed side for 2-months there I probably would have lost my mind. The security staff were great and made my mornings a little brighter some days. The ONLY nice place to actually sit is the newly renovated lobby area or down the street at the cafe. So, now to the nurses, doctors and staff that I would encounter at Bridge Point. Out of probably 10+ nurses on the ICU-2nd floor, on any given day, I can count only four nurses- FOUR NURSES- that treated family and friends with kindness and WHO KNEW HOW TO DO THEIR JOB AS A NURSE. One RN, Yes...a RN, had to look up on her cellphone and google what she was administering to my mother via IV when I questioned her one day about what she was giving to her...WTH!!!!! Some of the nurses would not even part their lips to say "hello or good morning" unless you spoke first. The ICU floors are always low in staff. The "Head Nurses" are a complete joke, However, the Director of nurses that I met was very helpful, knowledgable, and showed concern. Out of the five or so ICU Doctors I would meet, only 2 had the decency to come to my mother's room on a daily basis when they were on duty and talk to me and inform me on her progress, other than those 2 doctors, I would have to leave the room to go find a doctor on duty and ask questions. Only 2 nurse Tech's( both who worked during the morning shift) ,out of many nurse tech's, they were the only 2 who actually knew more than some of the RN's did, and the two of them did their best to make my mother feel comfortable everyday. The night shift nurse tech's were questionable; some did well overnight but others were impatient and rude and lazy. This place is horrible. As you enter through the double doors into the ICU on the 2nd floor, the smells of bodily fluids, of all kinds, and monitor noises, and patients yelling for assistance, or even family members yelling at nurses will make you feel like turning around and leaving if it were not for your loved one being there...absolutely depressing and stressful. So, before Providence Hospital or any hospital tells you that they need to move your loved one to a "long-term care" facility and they are talking of "Bridge Point" on Capital Hill....tell them "Hell No!!!!". Have the administrator or Head Doctors send your loved one else where. Do your own homework on long-term care hospital facilities in the DC area. Bridge Point is definitely a death-trap for the sick, injured and especially critically ill; it is long-term bc those patients will NEVER leave from there alive or will be in the nursing home facility upstairs forever. Do not send your loved one to this hospital. I wish I would have known how awful this place was before my mother was taken there. My mother was alert, watching tv and even doing her twice a week bed exercises or physical therapy sessions when she came to Bridge Point Hospital. Once there, she went downhill within a month. DC Government or whomever needs to shut this hospital down not just change a name; it is dirty, filthy, old, understaffed, and has the POOREST employment recruitment of qualified RN nurses I have EVER seen. Just because it changed its name from Capital Hill Hospital to Bridge Point means nothing!!!!!! This hospital...nursing home....whatever it is...it is UNACCEPTABLE!!!!!!
7 years ago (21-01-2018)
My mom was here for about a month. They took great care of her. The staff was also great. They treated my family with compassion and dignity!
8 years ago (14-06-2017)
My experience at Bridgeport was disgusting, horrible and terrible, I will not ever stay there again. I was supposed be there for rehab I think I only had 3 sessions also I scheduled to be there 4 weeks only stayed 3 weeks because the social worker said they had to discharge me because Medicare wouldn't pay them for another day I was disgusted. If anyone plan on sending their love ones please​ reconsider because it might look beautiful but there's a horro inside.
8 years ago (31-05-2017)
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