Brighton Locksmith and Hardware

Reviews, get directions and contact details for Brighton Locksmith and Hardware

Address: 383 Washington St, Brighton, MA 02135, USA

Phone: (617) 254-1101

Website

State: Massachusetts

City: Boston

Zip Code: 02135

Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: Closed

Update Info

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Reviews

I locked my key fob in my car and contacted them to assist me. The whole experience was beyond exceptional! He showed up within 10 minutes of my call and got the car opened on the first try (I had called AAA the night before when it first happened and after they tried multiple times I cancelled them because my car alarm of course went off the whole time he was trying). After getting the car open he asked how/why I locked myself out with the key fob and I mentioned the battery was dead. He immediately said if I followed him to his shop he would replace the battery. Since I am from out of town and here visiting friends this was very helpful. We went to his shop where he replaced my battery, gave me a spare, showed me how to open the fob so I didn't break it if changing the battery in the future, and lastly verified it worked again on my car. He was so kind and helpful and embodied what amazing customer service is. He made my day, not just because he unlocked my car, but because he accomplished it quickly and went above and beyond to help me to keep it from happening again by replacing my battery. I can't say thank-you enough!

 8 years ago (29-03-2018)

They work hard to retain your business. The shop owners are very friendly people and hard working. The only draw back as with most hardwares stores on main streets is the parking. For this small of a store they have a larger breadth of items than you might think. They are very helpful, and willing to go the extra mile to see to it, that you have what you need.

 8 years ago (22-03-2018)

When my 2 year old locked my car from the inside and the keys still in the car I was frantic. Brighton came right away and saved the day!  Truly amazing service and a caring rescue. Terrific customer service still does exist. Thanks!

 8 years ago (31-03-2018)

Great service and a perfect cut of some keys I had got online. Several dealerships had refused to cut them because I hadn't bought from them. Another hardware store had messed up the cut before that on a dealership key, so I was getting near my limit.  Ishak got me squared away in ten or fifteen minutes, even offering to stay briefly after close to do the fob programming.  I'll definitely be going here from now on.

 8 years ago (18-03-2018)

Don’t bother getting your keys cut anywhere but here. Absolutely fantastic service and they gave me a guarantee that it’ll work or they’ll recut it. I got home and they keys fit perfectly. A+ business and customer service.

 8 years ago (10-02-2018)

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Brighton Locksmith and Hardware

Reviews, get directions and contact details for Brighton Locksmith and Hardware

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