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Reviews, get directions and contact details for Brooks Brothers

Brooks Brothers

Story

Founded in 1818, Brooks Brothers has been a destination for classic American clothing for nearly two hundred years. For generations of men, women, and children, Brooks Brothers is a way of life.

Address: 1201 Connecticut Ave NW, Washington, DC 20036, USA
Phone: (202) 659-4650
State: District of Columbia
City: Washington
Zip Code: 20036


Opening Hours

Monday: 10:00 AM – 7:00 PM
Tuesday: 10:00 AM – 7:00 PM
Wednesday: 10:00 AM – 7:00 PM
Thursday: 10:00 AM – 7:00 PM
Friday: 10:00 AM – 7:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: 12:00 – 5:00 PM

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Reviews
This place is always great. My fiance gets 90% of his clothes here because the service and quality is always amazing.
7 years ago (27-02-2018)
I have been in the store a few times. No one has ever greeted me or even looked in my direction. Update: I have gone in dressed for work and got a much better response. But still...don't discriminate based on appearance.
8 years ago (15-12-2017)
I don't normally write reviews, but I saw several for this location indicating that sales staff ignore you, or are only interested in you if you are buying something. I went in this past weekend and spoke with Linda and found the opposite to be true. She greeted me as soon as I walked in, showed me the item I was looking for. It didn't fit in the size I asked and she grabbed two other sizes to try on. Unfortunately, they didn't fit either but she didn't try to trick me into buying it anyway or force me into a song and dance where she grabbed other things that I didn't want to see. Just gave me her card and let me know if I ever needed anything to reach out. This isn't the closest Brooks to me, but it will be one one I go to moving forward.
8 years ago (10-09-2017)
Brooks Brothers have good quality products, but I find this particular store has pretty low bar customer service. After shopping here a couple times, and I find myself agree with some of the previous reviews. Some of the sales associates are very snobbish, and would provide their service based on your appearance.
8 years ago (28-12-2017)
Very good selection and super helpful people!
7 years ago (03-03-2018)
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