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Reviews, get directions and contact details for Budget Car Rental

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Budget Car Rental Green Bay operates one of the world's best-known car rental brands. Budget is an industry leader in providing vehicle rental services to value-conscious travelers.

Address: 2077 Airport Dr, Green Bay, WI 54313, USA
Phone: (920) 499-1000
State: Wisconsin
City: Green Bay
Zip Code: 54313


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Reviews
Went to pick up a van with our reservation in early July. The van was not ready and we had to wait about 40 min for them to clean it and bring it around. We returned that van at the end of July to trade to a smaller car. All of this had been arranged with reservations. When we arrived, my husband asked for any possible upgrades. The agents said, "it's good you asked for an upgrade because we don't know what car we have for you". Apparently our reservation was TBD - to be determined - even though we had specified a sedan. The 'upgraded' car wasn't ready and we'd need to wait for them to clean it. ("It'll be 10 minutes") Frustrated, I went in after we'd waited 30 minutes to ask why it was taking so long and the agent told me that it was because my husband asked for the upgrade in the first place. You can't make this stuff up! Reservations must mean different things to Budget and me. Even if we hadn't upgraded, they didn't have the reserved car ready, and we're fast break preferred customers. Not impressed at all. :(
9 years ago (27-07-2016)
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