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Reviews, get directions and contact details for Caitco Drainworks

Address: 1589 San Mateo Ln, Santa Fe, NM 87505, USA
Phone: (505) 424-9191
State: New Mexico
City: Santa Fe
Zip Code: 87505


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
We were installing a new kitchen sink and discovered the water pipes didn't line up. I called Drainworks on the recommendation of a friend and Jennifer said she would have someone over within a half hour. Talk about service! Luis and Lester arrived twenty minutes later and reconfigured the pipes perfectly. They were thorough and professional, as well as being very nice people. I will certainly call on them again.
8 years ago (17-10-2017)
Mike Martin was knowledgeable, efficient, and fixed our problem straight away. He was able to explain our heating system and address all our questions about alternative systems. We will definitely use CaitCo Drainworks for our future heating and plumbing needs.
7 years ago (21-12-2017)
We had an industrial unit down at our business that could cause expensive damage to our equipment room if it is not up and running. We had another contractor come out and they gave us a very expensive repair estimate and were not able to get to it for a couple of weeks. We called Caitco, they sent someone out immediately, and did the repair for a fraction of what we expected. Their technician was so professional and courteous. I really appreciate their service.
8 years ago (06-11-2017)
Many years ago, Drainworks did an awesome job replacing my sewer line. Just this past Friday night, my boiler had big problems and no one had time for me even though I had no heat and was having a flood in my basement. Except these guys. Thank you so much for your great service.
8 years ago (23-10-2017)
I knew I had a problem when I experienced a series of pinhole links (5 in about 2 years) in my copper water pipes. Some run through the slab, and it was clear that if the deterioration continued, I would have a major demolition project on my hands. Caitco had a solution. They could line all of my supply lines with a thin layer of epoxy such that they no longer were in direct contact with water, and thus insulated from further electro-chemical deterioration. They even patched an existing pinhole leak with the epoxy during installation. The pipes were first dried, and cleared of built up mineral deposits, to ensure proper adhesion of the epoxy, thus making any reduction of flow imperceptible. Caitco carefully explained their procedure and answered my questions. They were careful to detail the sort of damages I would need to have repaired after they were finished. This included redoing some tile in a couple of bathrooms where there was no other access to the pipes than through the wall at the shower valve. There were also some cuts through the back of cabinets to access manifolds. With all of this explained, I was not surprised or dismayed at the end of the project. Caitco cleaned up after themselves, with the exception of the pre-agreed holes, and honored their estimate even though the job took longer than they anticipated - (it took a while to figure out how the geometry of the piping in the building.) Not a ton of fun, but if you are suffering serial pinhole leaks Caitco may have the solution you need.
8 years ago (09-10-2017)
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