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Reviews, get directions and contact details for Canyon Ridge Hospital

About

Canyon Ridge is a 106-bed acute, locked psychiatric facility offering services to adolescents, adults, and seniors.

Story

Canyon Ridge Hospital has serviced the Greater Inland Empire since 1989. Canyon Ridge is a 106-bed acute, locked psychiatric facility offering services to adolescents, adults, and seniors.

Mission:

To be the leader in behavioral healthcare and dedicated to excellent service in the community.

Scope of Services:

Professional Leadership
The hospital’s clinical team is composed of five full-time psychiatrists. Staff includes licensed clinical social workers, psychologists, social workers, chemical dependency counselors, registered nurses, dieticians, MFT’s (Marriage & Family Therapist), group therapists, licensed psychiatric technicians, and others who are committed to providing the highest quality treatment and care to patients and their families.
Assessment and Referral
Canyon Ridge Hospital offers free assessment and referrals 24 hours a day, seven days a week by appointment. Assessment and Referral is a free community service offered to anyone regardless of insurance coverage or whether treatment is ultimately received at Canyon Ridge. We also offer free Mobile Assessment Services 24 hours a day, seven days week within San Bernardino County.

Inpatient
The hospital provides acute treatment services to adolescents ages 13 to 17 and to adults and seniors 18 years and older. Dual diagnosis is available on all units for those with concurrent substance abuse.

Outpatient
The Partial Hospitalization Program (PHP) is designed as an alternative to inpatient hospitalization. The PHP program provides structured and personalized therapy for those individuals not requiring inpatient care. The Intensive Outpatient Program (IOP) is offered for both chemical dependency and mental health issues. IOP provides services to clients in need of further stabilization who do not require the structure of a full day treatment program.
Canyon Ridge Hospital does not provide emergency services.

Insurance
Canyon Ridge Hospital is contracted for services with most major insurance companies: PPOs, HMOs, Kaiser, Medicare, and Medi-Cal (ages 13-20 & 65+). For more information, call (909) 590-3700.

Address: 5353 G St, Chino, CA 91710, USA
Phone: (909) 590-3700
State: California
Zip Code: 91710


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Reviews
What’s funny is that I’m reading all these comments after I came back from being a patient here and I’m seeing like so many negative comments which I don’t understand. It seems like everyone is just having their own complaints because I don’t really see one that’s the same. Which is weird in my opinion. I don’t know if they just expected “royalty” and treated specially or something but come on. Your at a hospital. Not just any hospital, a mental hospital. Everyone just gets treated differently because they don’t know how each person is. I’m not a doctor but it seems like it to me. Everyone is different, with tith there own personalities, with their own issues, and how they handling them. I’m going to tell you my experience here. When I first got there, I will admit, it seemed scary as heck because I’ve heard about mental hospitals and ever since I’ve been depressed, I was always scared of going into one for many reasons. That’s besides the point. The staff were really nice, welcomed me with open arms, and didn’t have any problems. They were very accommodating with my visual impairment too, which I thought they wouldn’t be understanding if considering where I was, but they were and that was surprising and amazing. They were easy to talk to as well, I didn’t talk much, but when I did, it wasn’t awkward or I didn’t feel scared or nervous. I ended up having a good conversation with one of them. They weren’t like super helpful, they did what they could. The only thing that I WILL ADMIT was an issue was the doctors. They were not very helpful. They were kind of rude. THAT’S IT! Otherwise then that, everything else was great. I feel I gained more here then before. The girls were super friendly and nice, I talked to everyone there which is crazy because I’m not a talkative person. They were all very accepting and welcoming. I’m usually super shy and to myself. I almost didn’t want to leave because it was better then what I currently lived with. That’s all I gotta say so hope everyone enjoyed!
8 years ago (27-10-2017)
Honestly the best place for any mental health issues what so ever. The staff is nice as well as th doctors. All these negative comments are from people that are they just because they have been ordered for a 72 hour hold. Don’t share there problems or just keep to themselves. If you go and actually talk to the doctors and such they will help and you will get help
8 years ago (25-10-2017)
An associate of mine was admitted here. They discharge patients that aren't ready to be discharged because they can't pay. She happened to have good insurance and had her hold extended repeatededly without any sort of clear reasoning given. The doctors wouldn't see her for more than a few minutes and the only treatment administered was hours and hours of mandatory group therapy. 0/10 would not recommend.
8 years ago (21-09-2017)
Hi I just wanted to give my say on the place myself just to give people an idea what is going on inside. First a bit about myself. I was there due to a psych evaluation at an ER because I had a concussion (from a car crash) and also had suicidal thoughts(I hadn't taken action yet to kill myself I just had the thoughts). I spent 12 some hours in the ER and they said my 72 hour hold started When I got there. I should have gotten a red flag when I was told my doctor was present as I was taken in and he didn't end up seeing me. (I also had gotten there at 10 pm. Why is a doctor seeing his patients at night?) But I was too tired to think about it. Honestly the next day was fine. I got up at 5am for bloodwork and vitals. Breakfeast and group. Saw my doctor and here is where the other red flag should have shown. He only spent 3.minutes. Talking to me. And my case worker spent maybe 5 minutes. I'm not on any medication nor have I been for years and so when my doctor wanted to prescribe me Lexipro (a sleeping pill) I asked if I could read about it first. I had never gotten a packet on the drug or anything. I ended up not taking it (which I guess if you dont show up in line for your meds they dont come after you which was another bad sign). Come my last day, I was aware I would have to wait till 10 pm for the whole 72 hour hold to be up. I wasnt feeling suicidal anymore and I had plans for when I was to leave. I thought I would at least see my doctor that day so the following day I could be released. Staff told me my doctor (Dr. Alakhan for those wondering) was to come in at 11 pm. I thought it was weird that he came in so late but I decided to be patient and wait. He never showed up and I ended up passing out at 2 am ish (we don't get clocks in our room so it was hard to say). I asked the staff in the morning when he would come in next. They said 5:30-7pm maybe. Ok. Ill wait a bit more maybe there was an emergency. I can be patient. Come that time still hadnt showed and when I asked yet again they told me 10:30pm at latest.  At this point I thought it was ridiculous but there was nothing I could do but wait. Finally at 11:35-ish he comes to see me. I went in with him and he looked at my discharge paper for a second then signed it. Nothing was said. I hadnt even began to talk about plans/feelings/meds nothing. He just signed me off. At that point I was more relieved because I had my ride waiting for about a day now and I just wanted to go home to get my life back together. (Part 1/2)
8 years ago (05-12-2017)
I had a relative stay here for treatment-during a visit a young women (adult) was discharged with just a bus pass. She wandered the parking lot for a couple of hours, then a few of us (visitors) gave her some money and food. I wonder if that patient is still alive? She was a meth addict and prostitute (who looked about 14) and no concept of reality who had latched on to a very ill young man at the facility. No outside resources, no way to get her readmitted. Just bu-bye! Needless to say my relative wanted to and was able to get the hell out of that place the next day. The sad thing is if you really need mental health help, beds are hard to find even if you have money, good treatment is sketchy, it all feels like a big impersonal machine of loss and death.
8 years ago (06-10-2017)
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