Car America of Laurel

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Address: 10052 Washington Blvd N, Laurel, MD 20723, USA

Phone: (877) 281-7360

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State: Maryland

Zip Code: 20723

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Reviews

I bought a car here a year ago and Blair treated me amazing. I got a great deal on my trade-in, and walked out the same day with the car I came to look at. A year later the car still runs wonderful. They've offered me an option to extend the full warranty I had with them as well. My father just purchased a car here as well and Abou treated the both of us wonderful as well! I've always been treated like a valued customer, even after I purchased my car. Troy, the finance guy, was also amazing in dealing with both of us and making the whole process enjoyable. The prices here are also more than fair and everyone tries their best to work with you no matter what your situation is.

 8 years ago (08-08-2017)

Run as fast as you can from this people.  They are cons.  They screwed us in every possible way.  After reading the reviews, I find that all the bad reviews are consistent with what they did to us.  We trusted them, and we were they prey.  My advise,  DON'T TRUST THEM OR THE GOOD REVIEWS ON HERE OR ANY WEBSITE.  I'm sure the good reviews is them writing them--they are con artist.

 8 years ago (22-05-2017)

My wife and I stopped by to trade in my old Civic for something a bit newer with better mpg. We started here because they gave us a really good deal on my wife's Versa and we did not leave disappointed. :)  Rhoda, our sales consultant, made the whole process a real pleasure. We found a sweet new ride that I just had to have (and now I do). It took some time and repeatedly standing firm on my target price, but they came through in the end with everything I wanted. Particular props also to the financing lady, Charlese?, who kept the paperwork painless. If you're in the market and the area, check them out. 

 8 years ago (29-07-2017)

They called me due to a pet approval. Got me in there and excited only to not finish the deal and quote me the wrong percentage apr rate. They kept giving me a run around. So Troy tried to compensate for the multiple deficits presented by the inept sales professionals. Troy said he was a manager and he would work in the deal and would communicate with me regarding the deal. Well long and behold they pulled my credit 3 times even tho I already had a Pre approval. These people had something called a reconditioning fee and would try anything to get this fee paid I think it goes directly to them. If you're a capital one customer run fast and don't pay these clowns any attention. I wouldnt allow them to sale me anything else after this.

 8 years ago (04-08-2017)

DO NOT GO TO THIS PLACE! THESE PEOPLE DO NOT KNOW WHAT THEY ARE DOING! I JUST BROUGHT A CAR IN JULY 2017 AND THEY COMPLETELY MESSED UP THE ENTIRE DEAL. A WEEK AFTER I GOT THE CAR THEY CALLED ME BEGGING FOR MORE MONEY BECAUSE OF A MISTAKE THEY MADE. I am currently getting my lawyer involved and is in the process of shutting this place down so this won't happen to the next person.
FYI- DO NOT go to QUINN OR TROY!

 8 years ago (27-07-2017)

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