Carolina Furniture & Interiors

Reviews, get directions and contact details for Carolina Furniture & Interiors

About

THE BEST COLLECTION OF HOME FURNISHINGS IN THE UPSTATE.WWW.CFIUPSTATE.COM

Story

The best collection of home furnishings in the Upstate. Visit our 25,000 sq ft. showroom today for fine furniture, artwork, lamps, rugs,home decor and so much more.

Address: 135 Mall Connector Rd G, Greenville, SC 29607, USA

Phone: (864) 963-9536

Website

moc.etatspuifc@ofni

State: South Carolina

City: Greenville

Zip Code: 29607

Opening Hours

Monday: 9:30 AM – 5:30 PM
Tuesday: 9:30 AM – 5:30 PM
Wednesday: 9:30 AM – 5:30 PM
Thursday: 9:30 AM – 5:30 PM
Friday: 9:30 AM – 5:30 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed

Update Info

Similar places near

Havertys Furniture 1 miles We love Havertys Furniture, and have purchased many pieces from them. A kitchen table...

Ashley HomeStore 1 miles In a time where everybody wants to jump on the web and complain I would like to take ...

Bassett Home Furnishings 1 miles Very nice place and very helpful people.

Rooms To Go 1 miles We went to Rooms To Go because of the sale. I was hoping we wouldn't get a pushy sale...

Jason's Furniture 1 miles Good deals on a variety of furniture. Some pristine, some slightly damaged and discou...

Kimbrell's Furniture 2 miles I bought a Stereo system with a warranty from this Store and it would not work right,...

Factory Furniture Company 3 miles This is hands down my favorite place to shop for furniture! It's family owned and th...

Furniture Marketplace 4 miles Furniture market place is the best! I had a very pleasant experience... they have a d...

Atlantic Bedding and Furniture 4 miles My husband and I went here during their black Friday weekend event since they had adv...

Carolina Direct Inc 6 miles I have been shopping at Carolina Direct for years. They are always friendly and profe...

Unclaimed Furniture 11 miles Fabulous service! I’m excited to try out my new chair. Everyone was very friendly and...

Furniture Warehouse Showroom 15 miles Great furniture with delivery on time. Had a small issue with one of the pieces after...

Factory Direct Furniture 15 miles Very helpful and knowledgeable. She is very friendly and patient. Sweet individual w...

Ashley HomeStore 20 miles Everyone was really helpful even though they were busy and had several people they we...

Maynards Home Furnishings 24 miles I visited Maynard''s Home Furnishings on a weekend trip from out of state. I called a...

Welchel Furniture Inc 25 miles Nice folks very knowledgeable. They have a lot of lazy boy chairs to choose from and ...

Ashley HomeStore 28 miles I recently bought living room furniture in the Anderson, SC store. My purchasing expe...

Hampton Furniture Co 29 miles Hands down, the best customer service experience. Jeremy was very helpful and worked ...

Reviews

We recently purchased an expensive sectional for our new home.  We were up-sold to a sectional that the sales person said was one of the best manufacturers they carry.  We were able to view the sectional at their showroom and was told it would take about 8-10 weeks to receive one in the color we selected.  We were told the time was due to the craftsmanship that was applied to each product.  

When we received the couch we were pleased other than a rippling across a significant section of the back of the couch and pillows which the delivery gentleman said would disappear within a week.  This was an issue for us as the couch sits in the center of our family room so the back of the couch is exposed.  

When we called Carolina, sent them pictures, talked with our sales people and they in turn spoke with management. They called back and were told that the ripples should go away in a few weeks and this was normal with a new couch but if they didn't, to call back.  After a few months we called Carolina again as the rippling had not gone away, but expanded.  After numerous calls and text messages that we proactively made (few if any messages were returned) we were told Carolina would pick up the couch and have the manufacturer repair it, that it could not be done in our home. However, it would take about 4 weeks.  This was unacceptable not only because our couch is the only piece of furniture to sit on but it lacked a compassion in dealing with a customer who spent their hard earned money at their store.  We were told they could not provide us with another couch during the time our couch would be repaired.

I was not satisfied with Carolina's solution and Will, who is the son of the owner, said his mother would call me the following week.  I did not hear back until I called again 8 days later.  I was told that a call to me was not made due to family issues, which I understood, and a simple phone call from our sales people to explain would have helped. Again, the only solution was to be without a couch for a month. This time, I was told by the owner that the rippling in the back of the couch was expected and standard on a couch.

The inconsistent stories and the fact that I have had a number of high quality couches in the past (including Hickory) without any issues, left me with a very sour taste in my mouth. I would strongly suggest staying away from this business if customer service and honest salespersons are important issues to you and a commitment to stand behind your products.

 7 years ago (24-04-2018)

The furnishings are great, and the sales associates as well. But the owner is very difficult to deal with. The topic has come up with various people over time, if they had any experience with her they felt the same.  I know of two designers who refuse to do business there for this reason. You might say “it’s the word on the streets.”  I’ve brought the subject up with two different employee’s,, they totally agree. My main complaint with her is letting merchandise go out on approval. She makes it so difficult I dread to ask and don’t go there if at all possible. This is from someone who has purchased several items from her store. The only reason I’ve continued to shop there is because it is the nicest furniture store in town. Unfortunately the Greenville area currently doesn’t have a lot to choose from. But Greenville is rapidly growing and hopefully that will change just as rapidly. I wish for the sake of we customers I could give more than one star, but unfortunately that has been my experience.

 7 years ago (05-04-2018)

Beautiful things and the sales associate Trena was excellent.

 7 years ago (17-02-2018)

Not very much help.

 7 years ago (02-12-2017)

If your tired of chain store furniture and want to get a taste of NC's finest furniture, this is the place.

 9 years ago (02-09-2016)

Comment on this business

Map, Satellite View
Street View

to add Carolina Furniture & Interiors map to your website;

<iframe width="450" height="300" src="https://us.a-better-place.com/v.php?seo=carolina-furniture-interiors&id=170312&yuk=300" frameborder="0"></iframe><p style="font-size:11px;margin-top:5px;"><a href="https://us.a-better-place.com/carolina-furniture-interiors-i170312.html" target="_blank" title="Carolina Furniture & Interiors">Carolina Furniture & Interiors</a></p>