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Reviews, get directions and contact details for Carondelet St. Joseph's Hospital

About

Established in 1961, St. Joseph’s Hospital is a premiere medical campus serving Tucson and the Southwest.

Story

Established in 1961, St. Joseph’s Hospital is a premiere medical campus serving Tucson and the Southwest.

St. Joseph’s is home to the Carondelet Neurological Institute, site of North America’s first BrainSUITE iCT neurological surgical suites, and the new Carondelet Joint Replacement Center. In addition, it offers one of the region’s most comfortable labor and delivery units.

St. Joseph’s has built a reputation for the high quality care and customer service in programs such as cardiology, orthopedics, oncology, wound care, stroke, diabetes, emergency medicine, rehabilitation and others.


Address: 350 N Wilmot Rd, Tucson, AZ 85711, USA
Phone: (520) 873-3000
State: Arizona
Zip Code: 85711


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
Was referred to the ER by urgent care, needed to have testing done on heart and kidneys. I was first triaged by the RN and an hour later Triaged by the PA, which resulted in him saying he was going to do an ultra sound on my legs (due to swelling wanted to make sure it wasn’t a blood clot) but there was no mention of getting blood work also, which is how they would check heart and kidney function.. which could have been done as I was sitting there waiting, nothing else other than ultra sound and was sent back to the waiting room that was FILTHY and packed. After two hours of waiting to get an ultrasound my husband and I decided to see if we could get any more information on what was going on. The charge nurse asked if the nurse assigned to us after shift change had seen us yet, which she hadn’t, and told us that there was over a 9 hour wait. We then decided to leave due to the fact that we felt as if we were going to wait all that time and I would not get the proper care and the things done that I came there to get in the first place. I am in the medical field, I have worked in hospitals for several years so I completely understand that hospitals get very busy, especially during flu season, and that is out of the hospital staffs control. I know the process of how it all works... however the communication with this hospital and their patients and the process of how they operate needs to be fixed!!! Get more people working, keep patients informed and at least TRY to make them comfortable. CLEAN THE WAITING AREA!!!! I felt like I was in a free clinic!!! People shouldn’t be treated like animals at a hospital. I have been to this hospital a few different times, giving them the Benefit of doubt because again, I understand how crazy it can get, but it’s the same situation every time I’ve gone so after this time I will never go back, have a better chance just waiting and going to a primary on Monday or to a different ER, I legitimately feel as though I wouldn’t have gotten anything accomplished there! Here’s to hoping it’s not CHF, kidney failure or a blood clot which is what urgent care referred me for!
7 years ago (06-01-2018)
Went to the ER on 12/21/17. In excruciating pain. A lemon-size knot suddenly appeared in my bicep and the burning and sharp pains were unbearable. Never saw a doctor. Only nurse. She could not have cared less..sent me for xrays though lump was nowhere near my elbow. It was obviously a muscle or ligament. When the nurse returned to the room, she said, "There's nothing wrong with you." I asked about having an MRI or something that would show muscles. I was told those are only done in case of emergencies. I don't understand that. I didn't go to the Emergency Room for fun. I left very upset and went to TMC, where I received Excellent Care, and they confirmed I had torn my bicep muscle. My second issue is that a business associate went with me in case he needed to drive. He walked to the back as I was begging for help. The nurse began discussing the xrays, etc. with him without my permission. In fact, I said to him, "Let's go. I'm not getting help here." This nurse heard that and kept talking to him. I walked out. It was 11 minutes before he came out to the car, with my discharge papers. I asked, "Were you and that nurse discussing me this whole time?" He replied, "Yes". He took a bus home. I went back inside and asked for the Charge Nurse. I told her I didn't appreciate the fact that I was discussed without my permission, and asked about this being against the law. She agreed that it is. I asked for the nurse's last name-first was JoAnn. The charge nurse began yelling, "I'm not giving you her last name." She repeated that three times. I finally said, "That's fine. My Attorney will find out what it is." Covering up, much? More happened, but this is the basics. I'm not letting this go. Be very aware of that.
8 years ago (27-12-2017)
Seriously flaws in th ER. Omg worse than a torture chamber. I thought I just might die before a doctor saw me. They triage you quick and the put you in the most uncomfortable disgusting waiting room ever. I was in that room for 5 hours. No one came to check on anyone unless it was to bring you back. I couldn't breathe had bronchitis and pneumonia. And congestive heart failure. Lungs were screwed up. Hello could be really bad......took the doctor 3 minutes to get me to xray. Took him 15 minutes to look and admit me. 5 more hours to get a room. 15 hours passed Rn's in the back of ER were GREAT. Rn's in front not so nice. Here just looking at my Christmas dinner. yuck but that's another story...
8 years ago (25-12-2017)
first great experience i've had with a hospital emergency room. As previous reviewers ,I don"t care about the furnishings its the quality of the staff. There too many cry babies complainting about everything nowadays ,so growup, what would you rather have its a no brainer.
8 years ago (13-12-2017)
I have had not to bad of experience.I had my breast removed because of cancer..Had to going in because of infection. So far everyone has been really nice.i have to stay a couple more days.willl let you know.what nurse's and doctors are doing well.
8 years ago (07-11-2017)
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