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Casio America, Inc.

  1. New Jersey
  2. Rockaway Township Electronics Store

Reviews, get directions and contact details for Casio America, Inc.

About

Welcome to the official CASIO Education Facebook Page. Find all the latest calculators and more at: http://bit.ly/casiocalchome

Story

CASIO is creating products that meet the needs of teachers, while supporting academic achievement for students. CASIO offers calculators and technology for students in grades K through college.

Products

Basic Calculators, Scientific Calculators, Graphing Calculators, Software and Workbooks

Address: 570 Mt Pleasant Ave, Dover, NJ 07801, USA
Phone: (973) 361-5400
State: New Jersey
Zip Code: 07801


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Reviews
Casio man for life...probably on my 10th or so. Mainly G-Shock, but I've had others as well. One recommendation, don't buy a watch that's analog AND digital. Had one with that combo ~30 yrs ago that went horribly wrong and bought one with that combo again ~10 yrs ago thinking (hoping) they'd figured it out by then...no such luck. I don't know if it's the additional space needed inside for the digital aspects that doesn't go right or what, but I'm 0/2 with a digital/analog combo. That said, I'm reviewing this service center, not the company or the products. I recently had my 2nd experience with them. My G got run over. It had a metal casing and band, so when it was run over, all that broke. Sent it in, got a repair estimate of $142 OTD...bout what I expected it to be. Quickly repaired, quickly returned. But, check this out, they looked at the sizing of my old watch (which required some links removed) and sent it back to me sized correctly. I fully anticipated having to go get some links taken out again, but much to my surprise and delight, that was not necessary. AND, not part of the repair, they buffed out (or fully replaced) the crystal which had a minute scratch in it, even prior to it being run over. To say I am pleased is an understatement. Quick, on par with cost expectations, and above and beyond with the sizing and crystal buffing (or replacing). Took it out of the box, put it on my wrist, and got on down the road like nothing ever happened with a [basically] new watch. Happy happy. Thank you Dover Repair Center.
8 years ago (15-07-2017)
Bought a casio gshock gw1100 three months ago. Just three months minimum use, the watch break down. The hour band stuck there and never moves again. Called customer service and they said I have to pay for shipping and repairing cost. I thought all Japanese products have great quality and decent customer service. Now at least I know casio g shock is definitely not one of them. DISAPPOINTED!
8 years ago (24-07-2017)
Casio SA76 44 Keys 100 Tones......I WILL NEVER PURCHASE ANOTHER CASIO PRODUCT OF ANY TYPE AGAIN ... I purchased this product before Christmas 2015 for my granddaughter. Within 2 months one of the keys broke. It had a warranty. I got it back from her and got it sent in for repairs (this took a few months to do). I never heard from Casio about repairs on this item. I found the paperwork for returning it and just got off the phone from talking to the dept that handles repairs. It was decided by the technicians that the key could not be repaired and the whole unit would have to be replaced......at my cost. And they wanted to charge me double the Amazon price to replace the keyboard. So I explained to the gentleman on the phone that I considered this a manufacturing defect. I currently have a 44 key Casio keyboard with all the bells and whistle that has been in our family for 25 years. My 3 children grew up with it and 3 of my grandchildren have been using. And it still works fine. That I'm tired of these companies making their products cheaper and cheaper in quality and then when something breaks that shouldn't, they don't want to fix it. I also told this gentleman that I would never purchase another Casio product of any type again. And I mean that, I am that person who will do that. Casio has found a way to cheat their customers by claiming it’s not a manufacturing defect then wanting to charge double the price that you originally paid for it to replace it. And the American people are so use to getting treated like this, they don't know any better. Well I'm old enough that I do know better. I've dealt with honest companies and seen how they treat their customers and I've dealt with companies like what Casio has turned into. And until the American people take a stand against how companies do business concerning products and warranties, this is only going to get worst. And worst of all, this is a product made for children, but can't hold up, and that's how they get us because they know most people will just replace it for the child and go on. So America stand up for yourselves and stop buying from companies that find ways to cheat you.
9 years ago (13-12-2016)
Got a watch from them a while back, and solar aspect stopped working out of nowhere, stopped holding charge. Paid for a new battery, didn't fix it. Things happen. I hope theyll fix it when i bring it in for repair, at a reasonable price. I love this watch, and these reviews are a little alarming. As for what the other guy said, he's right. Everyone has a smart phone, and everyone uses google apps like this one. These reviews are the first thing people see when looking up your company, not your website's advertising. I understand people are more inclined to review with a bad experience, as opposed to a somewhat content, or good experience, so I'm giving it the benefit of doubt. Going tomorrow to see what they say. Will certainly report back of how it went.
9 years ago (06-05-2016)
They fixed my problem
8 years ago (13-07-2017)
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