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Chad Gregorini - State Farm Insurance Agent

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Reviews, get directions and contact details for Chad Gregorini - State Farm Insurance Agent

About

Providing Insurance & Financial Services

Address: 7 Brilliant Ave, Pittsburgh, PA 15215, USA
Phone: (412) 784-8855
moc.ecnarusnilepahcxof@dahc
State: Pennsylvania
Zip Code: 15215


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Reviews
Brian Yanosky recently helped us obtain a home owners policy from State Farm. He was extremely kind, patient and knowledgeable and was able to answer all of our questions prior to purchasing our policy. Brian had helped us previously with life insurance and we had been very pleased. We will continue to use Brian and Chad Gregorini's State Farm Office for all of our insurance needs.
10 years ago (27-08-2016)
We've been satisfied State Farm customers in FL, CA, MO, GA, & now PA. During a period of what I can only describe as temporary insanity, we switched to Nationwide due to a much lower quote. All I can assume is that Nationwide gave this low quote in error & then set out to harass us until we'd take our business elsewhere. However, we jumped through all Nationwide's hoops, paid the premiums automatically & tried to be good customers. In return, Nationwide called, mailed & emailed ridiculous documentation requests. We complied. They "lost" the exclusion forms & needed them re-sent. We complied. Then suddenly those forms were insufficient. They wanted different documentation. We called (waiting 20-30 minutes to get a person on the line). We explained. Customer service reps were sympathetic to our plight & seemed embarrassed to realize their company was behaving so badly. We were told the underwriters needed more information, (info that should have collected before Nationwide issued our policy & took our money). We were promised a return phone call to clear this mess up. Meanwhile, here comes the mailman with a certified letter stating that our Nationwide policy had been cancelled! Not that it would be cancelled but that it HAD BEEN cancelled. A check was enclosed for return of premiums paid. It was clearly written that this was "non-negotiable." At this point we'd had enough of this Nationwide nonsense! We called State Farm & got a live person on the phone within 30 seconds. We got back on board with an insurance company that KNOWS how to run a business, knows how to treat customers, and above all, collects the needed information up front. No bait & switch tactics here at The Farm. Whoowee, are we glad to be back with people we can TRUST! The Chad Gregorini agency didn't let us down. We feel bad about keeping the professional young man in the office half hour after closing, on a Friday night no less, but we feel safe, sure, and confident that we are appropriately insured with a reputable company, not a Mickey Mouse operation (apologies to Mickey Mouse). Confirmation & temporary insurance cards arrived via email instantly. Our new State Farm policy is paid for the next 6 months. The Nationwide nightmare is over. Armed with a new State Farm policy we feel good about, I called Nationwide. I know; call me crazy. I was curious about what's going on with them & also wanted to give them my feedback; if Nationwide is listening, please be advised that your business model is untenable. You can't treat customers as you did us and expect to stay in business. I was told to hang up & the person with whom I spoke previously would immediately call me back. Joke's on me I guess. I've been typing this review while waiting for the twice promised Nationwide callback. Nationwide was NEVER on our side! We will never again even think of leaving State Farm. In 1986, State Farm paid out an extensive claim on our homeowner policy. Nothing but pure professionalism: we were put up in a hotel for a month while repairs were made to our home. No hassles, no red tape, no problems, no delays! Thirty years later we made our 2nd major claim for an auto that was totaled. State Farm IMMEDIATELY jumped on it. They arranged for a tow, a rental car, an estimate of damages, and a full payout WITHIN A MATTER OF DAYS so that we could purchase a new vehicle. The moral of my story is to stick with friends you can trust. You might pay slightly more, but the service & professionalism you receive is WELL WORTH IT! Final laugh: I was just about done here when the Nationwide woman called me back. Nice woman. Too bad she works where she does. She wanted to tell me the good news: their underwriters had decided to reinstate our policy! Hilarious. This comes after the "non-negotiable" cancellation. Thankfully, we had already collected our senses & returned to STATE FARM!
10 years ago (16-04-2016)
I recently purchased car insurance through Chad's office and I couldn't be more pleased with my experience. Chad and his staff were very friendly and knowledgable. They took the time to explain everything to me in great detail and answered all questions I had. I would highly recommend Chad, and will continue doing business with him.
12 years ago (31-08-2014)
Chad and his wonderful staff are terrific! They respond instantly to any inquiry or request. I have been w/ State Farm for 35 years and would never switch to another company. I have recently moved from PA to FL and will miss dealing w/ Chad -- he went out of his way to find me a wonderful new State Farm agent in my new home town.
13 years ago (23-07-2013)
Love being able to call into my agency and whoever answers is willing to help me. Chad called me and we reviewed my policy (which i've NEVER done that at any other agency) and they were able to get me more insurance for practically the same money I was paying just for my auto insurance. After I left I had renters insurance and life insurance for practically the same amount. Thanks team!
13 years ago (30-04-2014)
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