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Champs Sports

  1. Oklahoma
  2. Tulsa Shoe Store

Reviews, get directions and contact details for Champs Sports

Address: 7021 S Memorial Dr, Tulsa, OK 74133, USA
Phone: (918) 307-8031
State: Oklahoma
Zip Code: 74133


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Reviews
They said they didn't have my size in the Adidas I wanted and they offered to order them for me in my size. So they ordered them and i waited a week and they came in, but they were the wrong shoe. They were confused so i went and grabbed the shoe they were supposed to have ordered and showed them, so they told me i could reorder them, but id have to wait because their computers were down and couldnt make orders so we had to hold on to the shoes and replace them in a couple days. We called to ask if the computers were back up and they said yes so we came in and they told us the computers were down again, but they'd try. But lo and behold they couldnt order my size in the correct color only in the wrong color, so they suggested i order half a size bigger so i went ahead and agreed. Said the shoes would be there in 3-5 business days so i wait a week and the shoes still arent in and the manager says did you check the tracking and i told him yes it said they were supposed to be in by yesterday at 8 or 9 and he says you mean today? And i said no. Yesterday. And he goes well we havent even got the mail today. Okay dude whatever its past 5 pm but sure. Probably not gonna shop here again too much trouble.
8 years ago (09-12-2017)
Horrible, i was looking for a pair of grey Nike shoes. The style i wanted they didnt have my size in the grey. I decided to go with black they didn't have my size. My daughter suggested the white but i was reluctant because i was tired of cleaning white shoes. They had my size in white i figured well maybe later get grey. I purchased these shoes on Aug 8th, 2017 around 1:30pm. I left went to my Drs appointment and in mean time i decided i did not want white and i should of checked other stores at woodland mall. After my appt. I go back to mall and go to footlocker and found same style but in a black. I purchased shoes and go to get refund from Champs. I go to register and girl looks at shoes and says youve worn these shoes i cant give you a refund. I told her i just bought these shoes she said but they been worn. I said no i have not worn them. She said they are dirty i said hey they are but that is what you sold me. She walks iff and. Josh who said he was store nanager. Looks at shoes and said you have worn these shoes and we cant give you a refund. I said i have not worn these shoes i just bought them couple hours ago. He said look at them youve worn them i said no i havent. Well the arguement is on from thete it goes back and forth. I adked for him to call management and he said he was manager. I adked him to call corporate and he said he not going to call them. By then im talking loud and im upset. He said well ill give you store cre dit. I said i dont want store credit i want my money back. It goes back and forth and i said im not leaving this store until he calls someone because he is accusing me of being a liar and wearing a pair of shoes. He said ima give tour money back but you can never come back to this store again. I said fine. I paid for the shoes at 1:30 pm and tried to return them at 6pm.
8 years ago (10-08-2017)
Sat in there for 20 minutes while people came in after us and was asked right away if they needed help. Not once did we get asked. So from now on I'll shop at Finish Line or Foot Locker for my family's shoes.
8 years ago (20-07-2017)
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