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Chase Bank

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  2. Portland Bank

Reviews, get directions and contact details for Chase Bank

Address: 811 SW 6th Ave, Portland, OR 97204, USA
Phone: (503) 238-3100
State: Oregon
Zip Code: 97204


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Reviews
Worst customer service I have ever experienced. I went in to this branch to open an account. I walked in to the lobby and there was no customers in the bank but me. two associates were sitting at their desks laughing and chatting I went to the teller and asked her if I could open an account and she said she would get someone to help me. She walked over to the associates at the desks and let them know that I would like to open an account. The associate got up from her desk and walked over to me and said that she is by appointment only and I would have to come back tomorrow if I what to open an account. This was a shock to me since there was no one in the branch but me and she was just sitting there talking and laughing with her co-worker. Obviously this bank does not want my businesses.
8 years ago (12-10-2017)
Stevan the business banking manager was the most helpful banker I've dealt with. His experience and knowledge of our business needs was evident right away. He was very personable and extremely thorough. My business is based in GA and I was only here visiting but I will continue to call him directly for business banking questions. Thank you Stevan.
8 years ago (22-08-2017)
Horrible service. Hate this branch. Leaving Chase in disgust. Fk these clowns.
8 years ago (17-10-2017)
I can't believe this branch. I mailed a check there for a client, which I do for numerous clients at numerous Chase banks, 10 days later I see the check still has not been cashed. I called the branch and they inform me they will not deposit checks mailed there. Okay, don't see why as all the other branches do...but then he tells me it just gets put in a back office. WHY would you not call the phone number on the check, or call the customer or even just mail it back to the sender. It just sits there??? How unprofessional.
9 years ago (10-08-2016)
Not their finest branch
8 years ago (12-11-2017)
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