Chase Bank

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Address: 25800 Coolidge Hwy, Huntington Woods, MI 48070, USA

Phone: (248) 542-4100

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State: Michigan

Zip Code: 48070

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Reviews

Don't usually use this branch - usually understaffed. Only one teller on Saturday at 11:30. Didn't take long for me to get through but the line that started behind me might disagree. 

 8 years ago (06-05-2017)

If I could do a negative star I would.  Always have issues depositing checks into an account.  Each teller gives me a different reason, but mainly the name on the account is not exactly as written on the check.  and half the time they are wrong.  Any other branch I go to, absolutely no problems.

 8 years ago (21-02-2017)

The absolute slowest Chase branch. A simple deposit could run you 20+ minutes.  Save yourself time and go to the Woodward branch.

 9 years ago (12-10-2016)

Very disappointed!

We recently moved to the Berkley area and have been coming to this Chase location out of convenience. This was a great location as it was on the way home from work.  We have visited this location a dozen of times and finally, we say no more!

We usually use the drive thru to deposit business/personal checks. The drive thru is usually quick right? Not here, besides waiting forever (15 mins or more each time) the tellers have consistently missed a check and has sent it back in the cup. I have to resend the cup back and let them know they missed a check. They don't seem apologetic and we wait 15 more mins for the deposit to be completed. 

I also don't understand how you have 4 drive thru windows, but only one or two stations open with one teller. I understand a week day, but a Friday at 5:00pm it’s busy. People use the drive thru as a convenience and they should not have to wait long if doing simple deposits no matter what day of the week it is.
 Going inside the location is not better than the drive thru. They usually have a long line and it does not move any faster than the drive thru. Of course, only one teller. I’ve seen people walk out due to being frustrated waiting so long.

After realizing that is takes 30 mins at the bank for just a simple deposit, I realized I must go out of my way to another location. The chase on woodward is fast, quick, and I never wait long in the drive thru or inside.

What a shame chase that I have to go out of my way to just have something done right in a timely manner….

 9 years ago (14-01-2016)

This is the worst chase branch ever in Michigan possibly . Every time I call them no body answers the phone . Add to this when you walk in to the bank there is NO singing sheet paper to see a banker and they seem not to care about the concerns of the customers

 9 years ago (13-04-2016)

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