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Chase Bank

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Reviews, get directions and contact details for Chase Bank

"Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC."
Address: 575 Washington Blvd, Jersey City, NJ 07310, USA
Phone: (201) 595-5065
State: New Jersey
City: Jersey City
Zip Code: 07310


Opening Hours

Monday: 8:30 AM – 6:00 PM
Tuesday: 8:30 AM – 6:00 PM
Wednesday: 8:30 AM – 6:00 PM
Thursday: 8:30 AM – 6:00 PM
Friday: 8:30 AM – 6:00 PM
Saturday: 9:00 AM – 2:00 PM
Sunday: Closed

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Reviews
Quite professional service. Steven Charles is amazing and he helped us with our request. Shout out for the great customer service. P.S. please take appointment upfront, else you might not be served which is understandable.
Do not, for any reason, visit this location. I came in with my business partner to open an account. No one was at the front to assist, and all the bankers kept their heads down, pretend not to see. Finally, a teller told us to walk over to her for assistance. With an attitude, she told us no one was available for 2 weeks. I bank with multiple banks, and I never have to wait 2 weeks for an appointment or experienced such horrible customer service
They kept me waiting for 15 min, just and then gave me 2 min pep talk without properly listening to my concerns and advised me to take an appointment and come back. I wanted to talk about a fraud in urgency but had to come back without much help. Bad experience.
Ridiculously, you can schedule an appointment here, arrange your schedule to come in time, and then someone told you no one is available to meet you since their scheduling system is messed up. What a funny story.
The staff here is professional and great at what they do. A very professional branch. They continually go above and beyond and management is absolutely excellent.
Today I have such an amazing experience thanks to the lady who works in this branch, who was very sweet, kind and professional. Her name is Maria. After I made a mistake a signed the documents prior to arriving to the branch, the notary public legally couldn't notarize my documents. I was really sad as I needed everything done urgently, and Maria noticed it and directed me to go to the UPS office nearby and reprint the pages, then went behind the counter and got my cashier's check quickly, explained so nicely everything that I do, and even said to call when I'm done at UPS and she will keep my line for the notary public they have. Thanks to her I didn't miss the deadline with my documents, and I'm so happy today. It so rare that someone has helped me, after first time meeting them, and kudos to this amazing person, and people in this branch.
Excellent service from Steven Charles. Polite, communicative and efficient. I usually have bad experiences with banks since they always try to trick you or upsell, so I do everything online, but this branch seems well managed.
Good bank but they lost a client
The door does not react for your card. Terrible branch. They need to close it not to waste money
This is a very quiet and nice branch where you can have all your banking needs taken care of. It doesn't get busy in on Saturdays and I can always count on somebody to help me. I give this branch 4 stars because sometimes I have to sit and wait for assistance for a very long time while there are bank employees walking around and and having fun.
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