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Reviews, get directions and contact details for Chili's

Chili's
"Founded in 1975 in Dallas, Texas, our heritage continues to be a key part of who we are and how we serve our Guests. We take great pride in our purpose of connecting with and serving our Guests and giving back to the communities in which we call home. We are known for our bold flavors and expertise in Burgers, Ribs, Fajitas and Margaritas; as a technology pioneer leading the industry in the creation of the digital Guest experience; and, as a company that puts our people first and fosters a culture of family that makes every ChiliHead feel special. Dine-in, curbside or delivery."
Address: 2131 SE Washington Blvd , Bartlesville 74006, OK, US
Phone: (918) 335-2654
State: OK
City: Bartlesville
Zip Code: 74006


Opening Hours

Monday: 11:00-22:30
Tuesday: 11:00-22:30
Wednesday: 11:00-22:30
Thursday: 11:00-22:30
Friday: 11:00-23:00
Saturday: 11:00-23:00
Sunday: 11:00-22:30


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Reviews
My experience at Chili's restaurant is typically a very nice one . I can't say the same for my recent experience at the Bartlesville Oklahoma location. There was a short wait to be seated when we 1st arrived but that was no problem. Our server was very gracious and extremely polite when my family and I sat at the table . He took our drink orders and moments later another server delivered them to our table. My wife had then asked for some lemons for her water. The young man seemed annoyed as if he would of greatly appreciated knowing she wanted lemons before bringing it to the table. After retrieving the lemons my wife thanked the young man for bringing the lemons and his response was "yeah". From there it was an exceptionally long wait before we received our food. This was not a very busy night. There seem to be trouble in the kitchen because we could hear somebody shouting at the workers in the back. It was not something you really care to hear while trying to have a meal with your family. It was definitely an ugly disturbance.. Nevertheless, when our food arriveed it was hot and fresh and our original server continued with his great service. For the most part the food was great, but the other complications make this visit not one of the better ones.
We have had very poor experiences in various Chili's before so my expectations were low. This was our first time going out to eat at this location. We arrived on a Saturday night around 730pm. It was very busy inside, but we were seated within 10 minutes. Our server was amazing; I really wish I caught his name. We chatted and compared our matching rings. I know the kitchen also does delivery service orders, so I expected to wait a while for our food. I ordered the seasonal fangtastic margarita and it was out in a flash. It was made perfectly! Our food was out very quickly and everything was exactly as ordered. The food runner even stayed to ask if we needed anything else. My partner's chicken tenders were delicious, and my burger was so tasty! We really wanted to stay for dessert, but we were too full. The service was a breath of fresh air and we will return!
The staff was very accommodating to my requests for my autistic daughter. They found the table with the least amount of noise, and was able to order an item not normally ordered by itself. I was very happy with the experience. The waiter was the bartender, I can't recall his name, but he and the hostess are the reason I felt compelled to give a good review.
We visit Chili's at least two times a week and the food and service is usually great. But this time the service sucked. Our food took 35 minutes to cook. About 10-12 minutes longer than normal. When we got our food it was cold on some items and burnt on others. The manager, Cassie, took care of us and apologized for our problems. It must've just been an off night for them. We will be back tho.
Our server was great. The entire restaurant was on top of things. Food was great. My only complaint is we ordered a mini molten lava cake to go and we were given about 1/4 the ice cream normally served.
Our server Logan was awesome! We didn't have to ask for anything at all. He made sure we had everything we needed in a timely manner and was so polite and kind. He checked on us several times. Having Logan as our server made the whole experience very enjoyable. The best server we have ever had at a restaurant. Very very pleased with our visit. We will be requesting him next visit!
I have never been so disappointed  with a restaurant like I am with Chili's in Bartlesville... So my fiance an I went to go celebrate his 30th birthday and we wanted to go somewhere rather than our usual Mexican restaurant, and we decided Chili's an let me tell you that was the worst choice!! We ordered 2 strawberry margaritas, skillet queso and chicken bacon ranch quesadillas and I'll be damned if the entire meal an experience was just the absolute worst... Margaritas hardly had alcohol in them with way to much ice, the skillet queso hardly had any meat,and our chicken bacon ranch quesadillas were just thrown together and tasteless... I don't recommend eating there, something is definitely different with Chili's and my experience was just very disappointing!
The waiter we had his name is Hugo, he was fantastic! His energy made our day and he kept us smiling.
Chili’s in Bartlesville and their GM wants employees to go in sick regardless of doctors orders and regardless if they are contagious. Stay away if you don’t want to get sick like I did. Food tasted fine but not worth it.
Although they were very busy I had exceptional service from Whitney W! She checked on me, answered all my questions, kept my drink filled, and brought my food to me quickly. I had the vegetarian fajitas and I would definitely recommend to anyone in the Bartlesville area to come here :
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