Chipotle Mexican Grill

Reviews, get directions and contact details for Chipotle Mexican Grill

Address: 4120 196th St SW Ste 150 , Lynnwood 98036, WA, US

Phone: (425) 776-7549

State: WA

City: Lynnwood

Zip Code: 98036

Opening Hours

Monday: 10:45-22:00
Tuesday: 10:45-22:00
Wednesday: 10:45-22:00
Thursday: 10:45-22:00
Friday: 10:45-22:00
Saturday: 10:45-22:00
Sunday: 10:45-22:00

Update Info

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Reviews

Line is long and lot of online orders, things are out of stock such as the drinks and veggies. Counter is messy. Employees are friendly but they are stressed and overworked. Probably won't be back to this location.

Gross. Wanted a salad bowl. Got half a handful of lettuce. The bottom of the bowl chicken was disgusting looking. The food was all over the place. Not appetizing. Stock pits were boiling over. The cook had long hair flowing over all the food. I was so grossed out by the cleanliness that I walked out without food. Never again at this location.

This Chipotle had six staff working, but a hand written sign saying they only would take online orders. Placed an online order, sat for 25 minutes watching four staff not making food. When they stopped making any burritos I asked where our order was, and they said they had no more. Me and three other people were sitting without orders, while the staff did anything but make food. Paying zero attention to the people sitting in the waiting room. Why couldn’t we order at the register? Why was no one actually making food? You weren’t understaffed, there were six people working. This needs to be addressed. And you need to refund my order.

I have been coming to this Chipotle for about 10 years. Recently they have really let the restaurant go down. I have been here 3 times when they have chips displayed on the shelves but would not serve them to me because they were only for online orders. The food is not as fresh as it has been in the past. The service is slow and they cater to their online customers, many times making customers in the store wait in line. Tonight they decided to only accept digital orders at 7:30 pm. Many people came in to eat, but were turned away. Some tried to order online, but just left. The amount of food offered is less than normal and they ran out of chicken and sour cream. I keep trying to give them chances to improve, but I don't think I will come back any more.

3 stars is a bit high and 2 may have been a bit low. So tired of going to any and all Chipotle restaurants and having them run out of ingredients. Even better when I point out they aren't out and they just didn't bother to look! We eat pretty clean and there aren't a ton of salad type restaurants.  Disappointing to say the least. Does anyone at Chipotle know how to order appropriate amounts of food anymore? Should have a reader board outside updated daily with items you're out of. Would make it easier than the surprise halfway thru the order process.

My app order wasn't ready. They had to look it up and make it after I arrived, which is fine. But they were out of multiple ingredients, mainly fajita, so I didn't get what I paid for. They couldn't care less as if it's not their fault and it's normal to give less than promised. Reviews show that this store is notorious for this issue.

Don’t understand why they had a sign up today for online orders only due to short staff when I can see 6-7 people working. 2-3 weren’t even in uniforms are they training or friends helping. Either way only one girl was working on orders in the kitchen moving incredibly slow compared to usual workers at the front counter , one guy was cooking, and the rest were hanging around. I initially decided to stop by and order real quick inside since I was in the area but it took almost 20 min to get my food after having to order online. I’d see people wait for their food and end up asking a worker on the status of their order. She brought out 2 people’s orders who had asked. If they were done, why weren’t they brought up to the pick up shelf?? Also the limeaid advertised online was not even available.  What an incredibly annoying experience.

Love their carnitas and also love the ability to customize my order. Chipotle is always good, but I am starting to steer more towards getting bowls vs. burritos because there is always a 50/50 change the person wrapping the burrito will mess it up and tear the tortilla or have ingredients spilling out. Their solution is usually to double wrap the burrito    and then the outside is too thick and rubbery.

They really need to work on their portion control here. I was helped by a different person from the customer in front of me and the one behind me and I got about 2/3 of what they got on their burritos.  They ran out of chicken when I was up so she just gave me what was left.  I’m a body builder so I know my portions and I doubt I even got 3oz of chicken.  I couldn’t believe I paid 13 bucks for this.  This is the second time I’ve tried this location with the same results so I do not recommend coming here.

I ordered burrito bowl for a pickup with veggies, corn salsa, chips and guacamole etc. They didn’t provide most of the items like no Guacamole, no corn, no veggies, no lettuce etc. Very disappointed.Recommended dishesFajita Vegetables, Veggie V, Chips & Guacamole, Burito Bowl Delivery

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Chipotle Mexican Grill

Reviews, get directions and contact details for Chipotle Mexican Grill

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