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Cho Cho San

  1. Encino
  2. Encino Restaurant

Reviews, get directions and contact details for Cho Cho San

Cho Cho San
Address: 4928 Balboa Blvd, Encino, CA 91316, USA
Phone: (818) 981-4664
State: California
City: Los Angeles
Zip Code: 91316


Opening Hours

Monday: 11:30 AM – 10:30 PM
Tuesday: 11:30 AM – 10:30 PM
Wednesday: 11:30 AM – 11:00 PM
Thursday: 11:30 AM – 11:00 PM
Friday: 11:30 AM – 12:00 AM
Saturday: 11:30 AM – 12:00 AM
Sunday: 12:00 – 10:00 PM

Update Info

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Reviews
The food is really very good, and I'm not the only one who thinks so as evidenced by the fact that the place is packed every time we walk through the door. They have a wide variety of Japanese food on the menu, in addition to the regular staples of a sushi bar. The best part is, it's really reasonably priced. I believe that they have other locations, as well. I highly recommend Cho Cho San.
7 years ago (30-04-2018)
The food is spectacular. There are multiple choices of delicious rolls and hand rolls to choose from. The service is not always great, but at times it is. Overall, it is a really great place to get sushi and it is my favorite.
7 years ago (03-05-2018)
The food was delicious but the service was absolutely terrible. I was a server and service trainer in fine dining for 5 years, as well as a busser, host, cook, bartender, and dishwasher, so I'm usually very forgiving when it comes to lapses in services, but this was the worst service I had ever seen. Our server took our order and never spoke to us again. Another girl brought the check and made no offer to split the bill for us, saying she "forgot what we ordered" (seat numbers?) forcing us to do a lot of math and figuring out on the backside of the check how to split the bill 8 ways by items. We were all sitting in the exact same spots as when we arrived, so I don't understand why the service staff didn't bother to keep track of seat numbers. After about 15 minutes of us figuring out what to each pay, we noticed that they had charged us 25.95 for 2 bottles of naga sake, which are listed as 4.95 each on the menu. I mentioned this to our new server, and she said she would grab a manager to check. Our bills came back about 20 minutes later, and still no manager or explanation was offered. Apparently they stopped carrying the item we ordered, so they brought us a more expensive item (that was nowhere on the menu) at more than double the price. At this point I was tired of waiting and didn't think it was worth the time and trouble to try and get more clarification. Seriously: it's bad business to list one item on the menu, and bring a different one for a higher price without mentioning anything to the customer. As a service trainer, I would usually suggest comping the price difference, and urging management to update the menu to only include items in stock. I wasn't looking for a handout; just SOME acknowledgement of their errors. I usually tip 30%, and am very forgiving when it comes to service mistakes, but this was the worst service I had ever seen, and the only time I've ever had to leave without tipping. It's a shame because the food was great , but I'll be sure to tell people not to come here.
7 years ago (26-03-2018)
Nice quality sushi in a low key strip mall. Good prices. Lunch specials are priced well, provide good quality and quantity.
7 years ago (25-12-2017)
Food was great, service could use some work for this time of night
7 years ago (13-03-2018)
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