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Reviews, get directions and contact details for Chuck E. Cheese

Chuck E. Cheese
"We are a family fun center specializing in kids birthday parties, pizza, arcade games, and all things fun. Since 1977 Chuck E. Cheese and his friends have entertained children and fostered happy memories within families. Our attractions are the perfect mix of video games and active play. Live performances by Chuck E. happen every hour. Come see us today!"
Address: 6065 Youngerman Cir , Jacksonville 32244, FL, US
Phone: (904) 777-8666
State: FL
City: Jacksonville
Zip Code: 32244


Opening Hours

Monday: 11:00-21:00
Tuesday: 11:00-21:00
Wednesday: 11:00-21:00
Thursday: 11:00-21:00
Friday: 11:00-21:00
Saturday: 11:00-21:00
Sunday: 11:00-21:00


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Reviews
Kids and adults both love coming here! Fun games, good food, great atmosphere! We had a party here just before the pandemic and it was great! Since they've opened back up, we've been a few times and have enjoyed it again! A few games/rides could use an update...the carousel had broken metal sticking out which could be dangerous.
Worse ever, no variety in food drinks cost to high. Salad bar not worth it. They use to have more to offer, not any more waste in money, I would been better doing my own thing at home. Don't go there you will be disappointed.
We went here for a birthday party. There was nobody at the front door when we arrived. There was also nobody at the front door when we left. Both times it took someone at least 3 minutes 1min and 30sec to be more specific to come to the door. The problem with this is that a child can be kidnapped less than one second. I think someone's standing at the door is a huge factor in this business. My 13 year old son had a decent time. My daughter's enjoyed the birthday party as did I. My 4-year-old eventually caught a tantrum so we left a little early. You get to buy either minutes or credit. When you win tickets the tickets are on the card therefore you shouldn't throw out your card Your cards can be reused for the next visit which is what our family is planning to do. All the food I seen looked absolutely delicious the bathrooms were also clean.
The pizza was good, I didn't have the salad bar but it looked pretty good. The employees were all pleasant and helpful, the atmosphere was a lot of fun for my kiddos. My children are 9, 5 and 2 and they all enjoyed themselves. Only downfalls are 1st the location is not so great with some crime and what not in that area and 2nd it was a little expensive but everything has gone way up in price so I doubt they could do much to bring the prices down. Overall, this a good place to go with your kids on occasion and preferably during daylight hours.
I had my daughters second birthday party there last night and it was not a great experience to say the least. The girl that was in charge of my party, Natalya, was wonderful. However, I didn’t get all 11 play cards and when I told Natalya a different girl came over, called me a liar and told me to round up all the kids and make them bring their cards back so we could count. I just ended up paying another $60 for two more so that the kids wouldn’t have to come over and interact with her negativity. She was very rude all night. The other staff kept apologizing and said she was always grumpy, but was having a bad night so she was in a very bad mood. I also never got balloons, which wasn’t a huge deal except I still had to pay for them. I also paid for dip n dots ice cream for all the kids and never received that either. For $410 you’d think they would make sure we had everything and every member of their staff was pleasant. Especially, working with kids. I would like a call back from corporate.
Chuck E. Cheese pizza never lets me down. They have a decent amount of games, but get there early on Saturdays cause' boy do they get busy. Employees are nice, the food took a good amount to come out but with the kids playing they don't notice the wait.Food: 5/5
Took my son there for his birthday. It was a ran down dump. Half the games didn't work, everything is outdated, the rat never came out. They charge 25$ for a 5$ pizza. I was embarrassed to be there, after I seen what a dump it was. I'll never go back, it should be closed down immediately. The owner should be embarrassed and ashamed. I see that the owner responded to some of the other reviews, they don't really care. They just want you to think they do, so you'll come back. They couldn't care less, or it wouldn't be a dump to start with.
They have remodeled this location! They have more seating now. It definitely feels cleaner and the kids enjoyed the cards vs coins. It was also nice not having to keep up with the coins/tickets. Kid-friendliness: I mean it's Chucky Cheese.... Games & Food ‍
Usually a nice atmosphere. Not all staff were in a good mood nor friendly. It was a hassle to get them to honor a deal they had online. Overall, child has great experience. That's all that mattersFood: 5/5
Clean, hand sanitizer available and great staff! I had a wonderful experience with my lovely niece. Each of the gaming machines were working well. Thank you for delivering a good customer service!Service: 5/5
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