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Reviews, get directions and contact details for Citizens Trust Bank

Citizens Trust Bank
Address: 5771 Rockbridge Rd SW, Stone Mountain, GA 30087, USA
Phone: (770) 498-8777
State: Georgia
City: Stone Mountain
Zip Code: 30087


Opening Hours

Monday: 9:00 AM – 4:00 PM
Tuesday: 9:00 AM – 4:00 PM
Wednesday: 9:00 AM – 4:00 PM
Thursday: 9:00 AM – 4:00 PM
Friday: 9:00 AM – 4:00 PM
Saturday: Closed
Sunday: Closed


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Reviews
Always friendly and helpful. Great customer service. Recently opened a business and feel confident that this is my bank.
7 years ago (17-04-2018)
I was looking for another black owned bank after my previous bank, Capitol City Bank and Trust closed. I used this branch to open it and have been pleased ever since. The staffing has remained pretty stable and I had multiple accounts with them. The mobile app is state of the art. I feel like they are family now and they are always willing to go the extra mile to help. I thought it would take forever to get them to take off some fraudulent charges but it took no more than a week. I do have to grade them down for providing my husband a replacement card after the id theft. It took 2 months for them to finally send it after multiple trips to the bank.
8 years ago (14-07-2017)
I love this bank institution! I enjoy knowing my dollars are circulating within my community. I am a college student & I have the collegiate checking account. There's not a time that I don't receive friendly customer service. I'd recommend this bank to anyone, especially African Americans. We should uplift our communities economically!
9 years ago (17-09-2016)
I've used their ATM countless times, paying a $2.50 fee each time. I withdrew $20 at the ATM and went inside to break it into smaller bills. The two women behind the counter barely acknowledged me, and looked annoyed about having a customer. The bank was empty. Apparently they don't "change currency" for non account holders. Ridiculous! I got the $20 from THEIR ATM. I will NEVER use this ATM or bank again! Terrible service.
8 years ago (26-04-2017)
The staff is amazing
8 years ago (24-08-2017)
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