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Reviews, get directions and contact details for Classic Ford Galveston

Classic Ford Galveston

About

Relax and Enjoy the Difference...Island Style!!!

Story

Hello my name is Howie Bentley, owner of Classic Auto Group Galveston. When you hear us say "Relax...and enjoy the Difference." We want you to understand that's not just part of a slogan. This is the philosophy of business we live by. From the first day we purchased this store from the former owners, we began by removing any of the confrontations, or negative sales practices, and empowered our employees to make decisions. We have gotten rid of the sales quotas, and the annoying habits of sales staff descending upon customers before they even walk into the front door. We want a laid back and open environment, so you can enjoy the car, truck, or SUV, buying experience again. That's why our dress code is jeans and boots in the winter, and tennis shoes and shorts in the summer. So at Classic Auto Group Galveston your part of the family, I invite you to come, "Relax...and enjoy the Difference." We are looking forward to having you as "Customers for Life." By the way, we are on first name bases here at Classic Auto Group Galveston. So when you visit our Dealership, please ask for Howie!

Address: 7700 Broadway St, Galveston, TX 77554, USA
Phone: (409) 744-5711
moc.notsevlagcissalc@senrabb
State: Texas
Zip Code: 77554


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Reviews
Brian in Service is outstanding. It took a little while but the job was done right with great follow up and always friendly and helpful. Paul Hopkins, the Sales Manager is also an outstanding guy. We've known him for years and bought multiple vehicles from him over time. Not once have we ever gotten anything but awesome service and great deals on everything we've purchased, New and preowned.
8 years ago (02-06-2017)
My car had Transmission and Electrical issues brought by the Ford Service Dept and had great service. Got my car back in less then a week. And has been running superbly. Thank you Rich for taking care of my car!
8 years ago (02-05-2017)
I was in the market for a new truck and the salesperson was more interested in his own agenda rather than answering questions that were important to me. I contacted the sales manager to voice my concerns and I never received a call back. I would not recommend this dealership to anyone and they will never have my business.
8 years ago (07-04-2017)
This is in regards to the Service department at Ford. I understand the high price but they have now twice tried to have me do work or parts that I do not need. On 3/16/17 went for brake job for aprox $200 and they called me said rotors were warped and would cost over $450 now. So I declined and took it home and repaired myself in less than two hours for $150. The thing that upsets me about this is the brakes themselves had probably more than 20k miles left and they wanted to change them for $200. I should have learned from last lesson last year in March when I took my other vehicle in for tie rod work and they quoted me $908 to change tie rod ends and sway bar connectors. I took car home again and repaired myself in about two hours for $35 and the main part that was the reason I took it in was not a failing part but just two loose nuts that they should have caught. What kind of professional mechanics work there that charge me over $50 hour for labor. All that is good is place looks nice and staff seems friendly. I will not be using there service department any longer. We have bought vehicles from them for nearly 30 years, what a shame.
8 years ago (17-03-2017)
Good selection of vehicles slow service , long waits , poor customer care , expensive prices $220 for a horn !
8 years ago (28-05-2017)
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