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Reviews, get directions and contact details for Cleveland Greyhound Bus Station

Story

Greyhound is the largest North American provider of intercity bus transportation, serving more than 3,800 destinations across the continent.

Address: 1465 Chester Ave, Cleveland, OH 44114, USA
Phone: (216) 781-0520
State: Ohio
Zip Code: 44114


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
I have used the station several times and have been satisfied with how timely and organized it was. I didn't travel through peak or rush periods, but it was never crowded or crazy inside. Gave it 4 stars since it needs some attention on the cleanliness side.
7 years ago (28-01-2018)
Dirtiest station, There vending machine is $ eating machine. If any item is worth $2.25...that machine won't accept 25¢ and also won't give your money back. Means you loose your money. Workers are rude as hell. I have seen they're looking for change in this vending machines. Is that a set up? If your vending machine is not working, they should have put a notice on it. Most important thing is bus service, that also always gets delay. this is my last trip with Greyhound.
7 years ago (30-12-2017)
If there was lower rating then 1 star, I would give that. My bus on 12/30/18 was supposed to come at 2:30AM and right now it's about 10AM. We have been waiting for over 7.5 hours with no information about when our bus will arrive. Tried calling customer service 5 times and each time ended in hang up with no response. The people at front desk did not give any response to when the bus will come or whereabouts after almost 8 hours of waiting!! These trips aren't cheap and we can't even get someone to talk to about this issue. No requests for refund are taken. I would not recommend greyhound to anyone ever! Anyone who can find another company should use them. Greyhound Cleveland sucks!! Stay away, save your time and money.
7 years ago (30-12-2017)
Scary place to be at 1:30 in the morning. I only saw one security guard and that was after being there for almost 2 hours. Somehow someway they manage to keep the homeless out. Most memorable part of my visit was hearing a man snoring in a bathroom stall. Only in Cleveland... Lol!
7 years ago (27-01-2018)
Clean and warm Cleavland was still cold and snowy, my only concern was a full grown male in the females bathroom that was not an attendant but either a bus rider or maybe a local who knows.
7 years ago (28-01-2018)
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