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Reviews, get directions and contact details for College Park Collision Center

Address: 10301 Southard Dr, Beltsville, MD 20705, USA
Phone: (301) 595-2403
State: Maryland
City: Beltsville
Zip Code: 20705


Opening Hours

Monday: 8:00 AM – 5:30 PM
Tuesday: 8:00 AM – 5:30 PM
Wednesday: 8:00 AM – 5:30 PM
Thursday: 8:00 AM – 5:30 PM
Friday: 8:00 AM – 5:30 PM
Saturday: Closed
Sunday: Closed


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Reviews
Even though their body work is extremely good their customer service skills are pretty bad. No customer should be yelled at and treated so poorly. Customers should have a pleasant experience. If you deal with Miguel, that is pretty much impossible. Rose, thank you! I spoke with Chris, great guy, very professional. He came up with a very simple solution. He was very polite to me and that is very important to me. I really appreciate your concern in this matter. I do customer service in my job and I know how important it is for a customer to feel well appreciated. ;-)
7 years ago (26-02-2018)
Simply came in for an honest estimate for damages to my car and I was very happy with the attention they gave me. The receptionist Karina was friendly and very kind to find someone to write my estimate. I will most definitely come back for the repairs. Can't wait to see my car as good as new!!
8 years ago (04-11-2017)
Had my vehicle from 10/23 to 12/8, spoke with more than a dozen times and even stopped by to make sure things were going accordingly. Today I was informed they didn’t receive payment from insurance. I had to pay to take the vehicle. It’s not my job to make sure you’re paid when you don’t mention it. Paid my deductible 11/27 and still no one mentioned insurance hadn’t paid. Do your own job please. Even if it’s a job done well, this payment issue nullified that. I’d actually give a zero. Take responsibility for all facets of your company. Tell people when you’re having an issue. Don’t just say ok to end the conversation.
8 years ago (08-12-2017)
Top notch service! I have had the same car serviced here within the last year due to accidents not caused by me. Each time I have received my Toyota back it looks almost brand new. The repairs to the body are undetectable. I highly recommend Miguel and his team. The service was fast and friendly. I wouldn't trust my car to anyone else and if the need should arise, I'll be back.
8 years ago (07-11-2017)
Very satisfied with the repair work performed on my car, helpful attentive staff. I would recommend this place for people looking for quality work.
7 years ago (11-02-2018)
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