John Hook Automotive

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About

Complete Auto and Light truck Service and Repair.

Story

At John Hook Automotive Inc., We provide full maintenance and repair services for all vehicles. Our team has proudly serviced the Beltsville area for a number of years. We are proud to offer you "Peace of Mind" Warranty for service and repairs for 12 months or 12,000 miles. There is no greater peace of mind than knowing you have one less worry by having your vehicle serviced by professionals. To provide you with the best service we can, you can visit the MyCar section of our website to see when your next service is due as well as your service history with us.

Also, to make booking service more convenient, you can make an online appointment request. We look forward to serving you and proving that we understand the safety, affordability, and convenience that NAPA AutoCare can provide.

Mission

Provice the highest possible quality service at a fair price

Address: 10800 Hanna St # B, Beltsville, MD 20705, USA

Phone: (301) 937-0089

Website

ten.nozirev@otuakoohj

State: Maryland

City: Beltsville

Zip Code: 20705

Opening Hours

Monday: 7:00 AM – 6:00 PM
Tuesday: 7:00 AM – 6:00 PM
Wednesday: 7:00 AM – 6:00 PM
Thursday: 7:00 AM – 6:00 PM
Friday: 7:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

The most honest and trustworthy  mechanic.  My family has been using John Hook for 18 years.  We send everyone to him.  Never ever had a single problem at this shop.  Very good.

 8 years ago (15-12-2017)

(1) Excellent oral communication skills.  Their mechanics speak in English that I can understand; (2) Excellent itemized, computer printouts of how a charge for service is calculated, rather than a carbon copy of something scribbled on a form; (3) Honest diagnostics because there are instances where John Hook assured me that work did not need doing when I thought it needed doing.  In other words, they could have taken my money dishonestly and I would have never known.  But they didn't; and (4) Competent work, wherein John Hook always fixes it right, on the first visit

 8 years ago (15-09-2017)

They are awsome!!! If you have an issue the will resolve it and give you fair prices

 8 years ago (06-12-2017)

I chose John Hook Automotive based on the reviews already here. I am so glad that I did! My vehicle with 278,000 miles needed some extensive front end repairs. I knew there were multiple things going wrong. John treated me politely, fairly and made sure that I knew each problem, why it was, what needed to be repaired and what it cost. 
He was so much better to deal with then others I have encountered in the area. It is great to have my car back (I have had it over 10 years now) and having it running better than it has in a couple of years. The problems were all fixed right the first time and fixed completely. I wholeheartedly recommend him to anyone looking for a great auto repair garage.
Update June 2017. Car had over 290,500 miles. Still going strong. John Hook just replaced exhaust system for the first time it the car's history. Also needed front stuts. Drives like a dream!

 8 years ago (19-06-2017)

Called in to have my wiring checked after a poor experience at another mechanic in the area. When I showed up I met John who was very kind and upfront about their schedule that day and let me know they'd do what they could, when I started describing my problem he brought out the mechanic who'd be working on my car and let me speak directly to him. Had a nice exchange and I could tell from the conversation that they were above board and honest about what they were going to do. 

When work was completed later that day(they were able to fit me in on a tight day with short notice) they contacted me directly by text with a service report that showed pictures and details about what was performed so there was no ambiguity about what I was paying for.  This was easily the best experience I've had with a mechanic I didn't grow up with. This locally owned and operated shop deserves your time and attention. And your car will thank you.

 8 years ago (04-05-2017)

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