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Reviews, get directions and contact details for Comfort Suites Kansas City-Liberty

Comfort Suites Kansas City-Liberty
Address: 8200 N Church Rd, Kansas City, MO 64158, USA
Phone: (816) 781-7273
State: Missouri
City: Kansas City
Zip Code: 64158


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
The general manager was so very rude when the electricity went out during our stay. Deboraja Scott explained several times that it was not her fault that the electricity went out and showed no empathy for our poor experience. I would not recommend Comfort Suites as they provide NO comfort when you are away from home. We requested a crib (which they had an option for online) crib but they had NO cribs available. I can't believe Choice Hotels is allowing this type of customer service. Absolutely awful!
7 years ago (27-02-2018)
Continental breakfast was good, both hot and cold food. Staff was courteous on night shift but not so much on day shift. Room was clean but in need of repairs...peeling paint, cigarette burns on tub, hole in the wall. Mattress was well past need of replacement on both beds. Work out room had 4 pieces of equipment but only 2 worked correctly. Pool was clean but area around pool needed cleaning and the ceiling was peeling above it.
7 years ago (22-01-2018)
This is a great place. Everything is clean and smells clean. Not a bunch of dust anywhere or trash hidden in the small places. The beds were heavy feeling and I received a good night sleep. I recommend to others
7 years ago (26-02-2018)
Nice, clean place. I would rate this place higher, but when I go there to relax I like to know what I'm watching. But if you want to watch tv, bring your own tv guide. Oh wait, do they make those anymore? There isn't a channel guide built in. The remote guide doesn't give any info as to what your watching. Very frustrating to the channel surfer.
8 years ago (27-12-2017)
Modifying my previous review. I received a detailed follow up from the property manager and the issue will be resolved. Very much appreciated! I look forward to my next trip down to stay with you.
8 years ago (05-11-2017)
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