Compass Self Storage

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Compass Self Storage LLC and its affiliates are proud members of the Amsdell family of companies (Amsdell Companies) headquartered in Cleveland, OH. In over 85 years of doing business, the Amsdell Companies have been active in several billion dollars worth of real estate ventures. Compass Self Storage is committed to providing an exceptional product and top-notch service to our customers. By taking a customer-centric focus and combining it with a national management scope, Compass truly makes self-storage easy for their customers.
Compass Self Storage has locations across the United States, in both metropolitan and suburban markets. Compass proudly strives to make the moving and storage process easier for all of its' customers, by providing self storage, moving, packing supply and truck rental solutions. Compass Self Storage provides a convenient solution for both business and residential customers, and offers many modern amenities and features to help enhance the customer experience.

Address: 3000 N River Rd, River Grove, IL 60171, USA

Phone: (708) 487-4120

Website

moc.egarotsflesssapmoc@254ssc

State: Illinois

Zip Code: 60171

Opening Hours

Monday: 9:30 AM – 6:00 PM
Tuesday: 9:30 AM – 6:00 PM
Wednesday: 9:30 AM – 6:00 PM
Thursday: 9:30 AM – 6:00 PM
Friday: 9:30 AM – 6:00 PM
Saturday: 9:30 AM – 6:00 PM
Sunday: 10:00 AM – 3:00 PM

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Reviews

We came to pick up some things we needed in the evening. Everything was is water! The worst part, I had my wedding dress over there, all dump, and with the smell!!! And I just brought my dress from cleaners just a month before!!!  My unit , and neighboring 5 units were completely in water. It was too late front desk to be in , so we came back in the morning , and show what is going on there. The lady , I believe Harmony , assumed it was because of the bad air condition , but obviously it was damaged roof with leaks , or something like that.They gave us another unit to move in , and we were promised to get hold of manager, and will try to get reimbursed for at least cleaning the dress! I called them again, Harmony took my phone number,to call back . Now I had to call them again, and was told by to call my insurance,claim department ... Nothing but disappointment

 9 years ago (17-01-2018)

Last week my wife received a call from Compass saying our storage unit was unlocked. She called me with the information and went to see what was going on. Turns out it was my error. The door was closed, but I didn't latch the lock on the unit properly.
The facility is operated by Ms.Alyssa Stout who in our opinion should  be highly commended at Compass for her actions. We have been renting here for a while and from day one she has been extremely courteous and professional WHENEVER we needed her assistance about our unit.
The inside and outside  of the facility is really well lit, very clean, inside being temperature controlled and VERY large. Ms Stout makes us feel better about choosing Compass by her attention to detail and her efforts on taking care of the tenants needs. Think about it...for her to do a walk around the ENTIRE building and notice that ONE single lock on one unit wasn't in the correct place and the door could open, out of the hundreds inside the building shows us that Ms Stout is nothing short of UNBELIEVABLE!!!  She is doing an amazing job at Compass and obviously to her it's not just a job, but her career. Luck for us!
Our unit doesn't hold expensive items, but items from our little kids that are sentimental and dear to us. You can look at other storage places in the area, but we truly believe after how we have been treated and the security of Compass you cant go wrong. 
If you want to have that piece of mind knowing your belongings are safe and watched over, you can't go wrong with Ms Stout and Compass.

      
      
      
 10 years ago (30-01-2017)

Joseph is excellent in customer service, not only did he save us money on our rent but treated us awesome very good experience highly recommend this facility also super clean, nice!!

 9 years ago (29-05-2017)

This storage is the best storage around. And is the cheapest. Win win. Only someone who has rented elsewhere and at Compass too, knows how good they actually are. Customer service is the best and that is the truth.
Just need to install couple more cameras outside the facility and I would be super satisfied customer.
Thanks

 10 years ago (01-12-2016)

Amazing facility and even better staff! Specifically Alyssa, very knowledgeable and friendly. I highly recommend Compass to anyone and everyone!

 9 years ago (17-03-2017)

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