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Reviews, get directions and contact details for Consulate Health Care of New Port Richey

Address: 8417 Old Co Rd 54, New Port Richey, FL 34653, USA
Phone: (727) 376-1585
State: Florida
Zip Code: 34653


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Reviews
Tremendous staff in nursing and therapy (physical, occupational and speech). They truly care and focus on what your needs are and how to get you the level of independence you desire. Nursing gets to know you on a medical level, professional level and personal level. They will not coddle you (good thing) so you learn to do for yourself but they are there every step of the way. Some how they know what you need before you do. Wonderful experience!!! Went from a wheelchair to a walker to a cane to unassisted mobility thanks to the care I was given
8 years ago (08-07-2017)
This place is a dump and I pity anyone who has to rely on these unconscionable people. My sister was there and when I stopped by by on my way home from work she'd be lying in bed totally naked. I'd summon someone and they tell me she prefers it like that. Then I'd tell her we need to get some clothes on you and she'd say thank you because I'm freezing SMH I had given her a religious statue and my son had given her a stuffed animal when we went back the next day they were both gone. Management did not even look into the situation. She had developed a fever of 102 and was vomiting Brown matter and they refused to call the hospital and have her admitted. So I had to call her doctor and they gave us a hard time before finally allowing us to get her admitted. I had given her $12 to pay for a haircut and the next day when I went her hair was still not cut so I asked why and they told me it was $12. So I said there's $12 right here in her night table drawer but when I opened the drawer the $12 was gone. Then to add insult to injury the sons of bitches attempted to collect payment from her after her insurance company had already paid the bill. And that went on for months. Anyone posting anything positive is obviously a plant because every patient I saw was treated in the same manner. And I strongly believe in karma so what goes around comes around and I wouldn't want to be you people. You'll have to answer to a higher source someday. How does a place like this even get to stay in business? You disgusting Pigs!
8 years ago (15-09-2017)
Amazing and wonderful staff. They go out of their way to make their clients comfortable and their families welcome. We are glad to have found this place.
8 years ago (10-10-2017)
So far.... not in the least bit impressed! Mom was sent here for cardiac rehab and to wean her off oxygen. So far, maybe 90 minutes of therapy (if that) in 4+ days .... oxygenators broken (2 of them in same evening) and, no one seemed to care! Dietician was to see her on Thursday, a no show! Found out she is only there 2 days a week. Questioned an on duty nurse about her diet (suppose to be heart care, low fat), she said, well we cant make 200 different diets for people! DUH! Is this to be a rehab facility/nursing home to take care of ill people? I will be contacting her insurance company, medicare and more! Even had a nurse reprimand me for taking a picture of patients advocates / rights!
8 years ago (25-06-2017)
I don't really like to write my opinion regarding my experiences, but I truly beleive this place deserves my time. I visit this facility 2 years ago,at first I wasen't impress with the look, but knew I needed to look beyond the first impression. I was received by Dan and Tony, I expressed my biggest concern to them, that my Mother didn't speak English. Tony was fast to say they had several spanish speakers, she was nice enough to bring, Carmen a very caring nurse to speak with my mother. They made my mother's transaction way easier by taking the time to listen. I'm not trying to say that this place is perfect, I experience some of the concerns that other family members have express, but I also believe that no matter where you go you will find different type of people, some awesome dedicated and others with lack of work ethic, you can make the difference by making sure your the eyes, ear and mouth for your sibling. Today im taking mom to a new facility in Miami, we're extremly sad to say goodbye. I want to thank some of the best members I had to deal with daily. Mirna, the one and only CNA that washed my mother before putting her to bed, also made sure my mother was respected by other team members. Xoxo Alexa, since the beginning you've pushed mom to do more than she thought she could do. She also says you give the best shower. The night nurse, blue eyes Blond can't remember your name (sorry). You always took the time to listen, and took care of any concerns I had. Xoxo. Daniel, a wonderful, caring, and loving CNA. King Kong (my mother always gave people nick name) thank you for giving mom love, not only mom but every patient you went by. Red hair nurse, thank you for taking care of mom. Larissa, and Hana I wasen't there at the time you worked with my mother but she speaks highly of you. To the team, I thank everyone that toke the extra mile, for making my mother feel at home. To those that feel is only a check, please find a different job.
8 years ago (10-06-2017)
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