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Reviews, get directions and contact details for Courtyard by Marriott Los Angeles Pasadena/Old Town

Courtyard by Marriott Los Angeles Pasadena/Old Town

About

Courtyard Marriott Pasadena/Old Town is in the heart of Old Pasadena. This Southern California jewel has everything you want in a modern but historic city.

Story

Home of the annual Tournament of Roses Parade and college football's Rose Bowl Stadium, home of UCLA Bruins home games, Pasadena is where you want to be in the Los Angeles area. The Courtyard by Marriott® Pasadena Old Town is an upscale full service 314 unit hotel featuring deluxe guest rooms and executive suites with complimentary high-speed Internet access. The Paseo Colorado outdoor shopping plaza is five blocks from this city center hotel. Nearby golfing includes the Annandale, Brookside, and Eaton Canyon courses. Other attractions such as Universal Studios Hollywood®, Santa Anita Race Park, Dodger Stadium, the Staples Center, and Huntington Gardens are easily accessed. The Courtyard by Marriott Los Angeles Pasadena/Old Town keeps you comfortable, convenient and connected.

Address: 180 N Fair Oaks Ave, Pasadena, CA 91103, USA
Phone: (626) 403-7600
State: California
Zip Code: 91103


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Reviews
Room was fine. Person at check in was kind of bitchy. We checked in at 3:35pm. She asked if a first floor room was ok. We asked, "oh is there anything else available?" She said, "well check in isn't until 4 so housekeeping isn't finished and the only thing done is first floor!" With a big attitude. Whoa. First, we had an email stating check in was at 3. Second, there's a right way and a wrong way to give that information to a guest. You just picked the total wrong way. Very off putting. So after confirming with Ms. Attitude that the 1st floor rooms were indeed the type we had reserved (one of us, not me, was ready to just sit in the lobby for 25 min until 'check in time'), we headed to our room. Which was nice, clean spacious, and right by the driveway to the parking garage. But it was quiet and it was a one night stay so we just got ready for our event that night. Got back to the hotel at 1130, after attending a dressy event (heels, semi formal Wear). They are cleaning the lobby floor and we cannot get to our room without walking on super click wet floor. Of course this Left dirty tracks in the clean floor
8 years ago (18-05-2017)
I was really happy with my stay had a nice pool area, one of the nicest hotel reps working the front area her name was Araceli, she made my accommodation a lot better. I had a very bad incident with another person working the desk I believe his name was Connor. I asked a question about a charge and he yelled at and was super rude. I had never been treated so badly. He literally made me cry and I was balling in my room upstairs, I'm early pregnant and it was very fucked up the way he made me feel I'm still concerned that I may have lost the baby because of how upset he made me. Besides that p.o.s my stay was very nice and leaving so many stars because everyone else in that hotel was amazing at their jobs and the hotel itself was a very comfortable stay.
8 years ago (21-05-2017)
We stayed here because we were going to a concert at the Staples Center and wanted a nice place, in a good area, with a short drive. We could have stayed in Downtown LA, but it was a bit more expensive and not the experience we were looking for. The Marriott exceeded our expectations amd we would happily stay here again. The staff was wonderful from start to finish. They had rooms ready for us, so we were able to check in much earlier than expected. The hotel lobby was well lit and very inviting and the staff made us feel welcome and that they were happy we were there. Our room was very clean and the space was well used. There was a nice couch and desk area, and the room was updated and well decorated, with a very comfortable bed. We absolutely loved the hotel location. There was lots to do within walking distance, yet it was nice and quiet at night. We were able to walk to dinner one night and breakfast the next morning. The hotel had a restaurant that smelled enticing, but we were excited to walk around the area. I would definitely recommend this hotel for the location, price point, service, and quality.
8 years ago (02-04-2017)
Stayed here for a concert at the Rosebowl. Great room with comfortable beds. Very convenient location to the shuttles for the event. Would definitely stay here again.
8 years ago (22-05-2017)
Visiting for a wedding and stayed in a room with 2 doubles. Everything has been fine. Room is nice and clean. However, there have been issues with the water not draining fast enough in the tub and sink. The room also didn't have a safe.
8 years ago (30-04-2017)
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