Craftsman Computer Services Inc

Reviews, get directions and contact details for Craftsman Computer Services Inc

About

Avoid Computer Disaster: Call or visit craftsmancomputer.com today!

Story

Our goal is to educate, not sell or overcharge you on computer sales and service. Some of our local competetors may charge up $199 or MORE to repair and restore data on a laptop or ineffectively clean viruses/spyware on your computer from a remote location! We have served over 1800 satisfied customers since 1992, and now we also want to help you make the most of your computing dollar.

Mission

Honest, Reliable, and Reasonable Service Since 1992. Here's our pledge: if we can't convince you in 10 minutes that you can trust us to provide you the best computer service for the price, then we will TRY to find you someone who can!

Products

* Virus Cleaning/Repair of desktops, laptops, & devices for flatrate fees ($79-$89 plus any needed parts)

* Custom-built new desktops (YOU choose the machine that works best for you)

* Laptop Buying Service ($100 over cost of laptop, many services included)

* Unlimited (up to more than 250 GB) online data backup ($59 per year)

Address: 3556 E Barnard Ave, Cudahy, WI 53110, USA

Phone: (414) 831-0824

Website

moc.retupmocnamstfarc@ofni

State: Wisconsin

Zip Code: 53110

Update Info

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Reviews

*Do not take an Apple product to this company.* I was really hoping to give a great review for the service I received here, but I cannot. I brought an iPad 2 in for broken glass repair. Even with broken glass, the touchscreen was still working fine. Only the glass needed to be replaced. Turnaround was supposed to be one week. After 1 week, I had to call for an update and was told the replacement glass arrived broken. After 2 weeks, the new glass still hadn't arrived, after 3 weeks still no ETA on the new glass. And today, almost a full month later, I had to call again for an update only to be told the glass was replaced but the touch functionality no longer worked. When I picked it up, none of the buttons worked either. The iPad 2 was returned to me in a worse condition than I brought it in. I suspect the repair effort caused damage to the internals of the iPad 2. I should have trusted my gut and either done it myself, or tried to get a one time replacement from Apple. Now, the warranty is voided and I have no options left except cost of my own glass replacement to attempt to fix what this company apparently broke. Not to mention I could have sold the device with cracked glass for upwards of $450.. Now, I doubt I'll get $150 or 250 for it. That's a loss of over $350-$400 for choosing this company to "repair" my iPad 2's cracked glass. When I arrived to pick up the now completely defective unit, the company owner chose to argue with me about the condition of the device when I dropped it off. There was no apology for the problems introduced during the "repair"; instead he argued with me and offloaded blame onto ME!? The owner gave me the "work" for free including the glass because of the conflict, not because he wished to keep his reputation as an "honest" computer service person. I really wish I would have trusted my gut on this one.. I'm terribly disappointed.

 14 years ago (15-03-2012)

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