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Reviews, get directions and contact details for Crown Dental

Crown Dental
Address: 4001 Kennedy Rd Suite #1, West Richland, WA 99353, USA
Phone: (509) 412-3400
State: Washington
Zip Code: 99353


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Reviews
Dr. Cantu was super professional - he had exceptional service. The facility itself was very high-end, looked like a 5-star hotel, and had a lot of high tech devices to help pass the time. I was blown away by the level of expertise and care. I'm actually looking forward to my next teeth cleaning! I would recommend Crown Dental to anyone!
8 years ago (16-09-2017)
The best dental experience I've ever had. The building is very nice and doesn't have that unpleasant smell of a regular Dental office. Dr. Cantu is very knowledgeable and explains all that details clearly. I love that they offer many different services, my wife received veneers, while I was fitted for Invisalign. Thank you Dr. Cantu for all that you have done.
8 years ago (11-10-2017)
Dr. Cantu is one of the best. I have been to many different dental facilities and this is the first time I left actually having learned something. I was blown away by the fact that Wally was educating me as he was working on my teeth. Very impressed. I highly recommend this dental office to anyone!
8 years ago (04-10-2017)
Dr Cantu and his staff are amazing. I have had a fear of dentists from a young age. He is so kind and gentle that it made my experience a very good one. He answered all of my questions and was not rushed. The parrafin hand wax, massage chair and Pandora were great touches. Joss his assistant was wonderful as well. She is also very knowledgeable and kind. She totally put me at ease. Thank you all for making my journey back to the dentist such a great experience . I love the building and location and having some evening hours helped my busy work schedule. I cannot say enough great things about them. I am so glad I took a chance and that they helped me regain my trust with the dentistry world. It was nice to get my smile back without having to take out a loan!!!!
8 years ago (10-10-2017)
I recently had an exam and cleaning at Crown Dental, and they did not disappoint! First off, scheduling was so convenient! I called after hours and didn't get an annoying machine! I was greeted and assisted by a friendly receptionist who was able to accommodate me and my crazy schedule! I am a working mom of two and needed a late afternoon appointment and luckily they worked until 7! I didn't have any of my insurance information but the receptionist did all the hard work for me and looked up my policy number. He not only took my information for the appointment but made it a point to socialize to avoid awkward pauses during this time. Great phone service!!! Then when I arrived at the appointment I was floored with the office! It feels great to walk into such a gorgeous place! The office is so modern and bright! I have never been into such a nice office! I was greeted by a friendly front desk staff who was nice and got me registered quickly! My waiting time was almost non existent! I was called back by a lovely assistant who gave a tour of the office and offered a hand wax treatment that was phenomenal! I was then walked to my room where they had a chair that provided back massages and top of the line TVs with the option of watching Netflix or Listening to Pandora! Once again, I have never been to a dental office that offered these amenities! The doctor was amazing! He was friendly and professional and made me feel comfortable! Going to a dental office can make you feel vulnerable as you are exposing your mouth, but Dr. cantu walked me step by step through the processes! Their equipment is all up to date and so modern! When X-rays were taken, I didn't have to wear that heavy hideous vest as their machines are state of the art and do not require patients to wear this! They also had a 3D panorama machine that took pictures of my mouth! One of the coolest parts was Dr Cantu explaining the work that needed to be done for me. My previous dental office often made me feel like just a number and wouldn't explain my treatment plan. During the exam Dr Cantu had a spiffy tool that took clear pictures that were displayed on the Tv of different teeth and parts of my mouth that he was talking about. I was able to see first hand the work that needed to be done. As a patient, This was seriously so nice and unexpected as this has never been done for me before. For a doctor to take you step by step through the treatment plan and making you feel comfortable and involved in the process was by far my favorite part of the whole experience! Definetly the Royal treatment! I will definitely be going back and recommended this office/Doctor to all my friends and family! Go experience the Royal Treatment for yourself! You will not be let down!
8 years ago (12-09-2017)
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